Salem Ruiz
Tampa,FL
Summary
Detail-oriented and knowledgeable C.A. skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational English and Spanish abilities. Pleasant Chiropractic Assistant with passion for supporting improvement of overall physical health and well-being. Offering 5+ years of patient interaction, insurance verification and appointment scheduling. Astute and intuitive individual with exceptional composure. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level C.A. & P.C. position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Chiropractic Assistant
Hess Spinal & Medical Centers
08.2018 - Current
- Greeting and welcoming patients upon arrival
- Ensuring that the waiting area remains in excellent condition at all times
- Answering phone calls and responding to e-mails
- Scheduling appointments
- Collecting and recording patients' personal and medical information
- Helps Translating
- Verifying payment methods
- Tracking and ordering inventory
- Preparing treatment rooms prior to appointments, as needed
- Maintaining and keeping track of office supplies
- Verifying insurance
- Sorting mail
- Transferring patients
- Maintaining an orderly work area
- Laundering towels and gowns used in the office.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
- Educated patients by providing treatment option information and advice on self-care and injury prevention.
- Input patient data into computer system and checked information for accuracy.
Patient Coordinator
Hess Spinal & Medical Centers
08.2018 - Current
- Plan, coordinate and carry out patient care operations
- Address patient requests and needs in a professional manner
- Respond to patient concerns timely and ensure patient satisfaction
- Schedule patient appointments and make reminder calls
- Greet patients and direct them to examination rooms
- Maintain patient medical records up-to-date
- Obtain insurance information from patients
- Collect and maintain patient health, demographic, insurance and financial information
- Develop patient care plan based on Physician’s assessment information
- Suggest process improvements to enhance patient services
- Maintain patient records confidential and secure
- Ensuring that the waiting area remains in excellent condition at all times
- Answering phone calls and responding to e-mails
- Maintaining and keeping track of office supplies
- Helps Translating
- Preparing treatment rooms prior to appointments, as needed.
Helper/Driver
Alonso's Flooring
01.2013 - 01.2021
- Displayed very good communication and customer service skills.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Exhibited good attendance, work habits, and willingness to learn job functions.
Delivery Driver
Domino's Pizza, Inc
01.2017 - 01.2018
- Helps moving furniture
- Translates
- Cleans, Maintained a friendly and courteous demeanor with customers.
In-Home Caregiver
Babysitter
01.2012 - 01.2014
- Monitored children's activities to verify safety and wellbeing.
- Provided support and guidance to children in conflict resolution.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Implemented daily routines and activities to stimulate and engage children.
- Read stories, sang songs and facilitated creative play.
- Responded to inquiries from parents and guardians.
- Encouraged children's emotional and social development.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Assisted in potty training and toilet hygiene.
- Developed lessons and activities to promote children's physical and emotional development.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Created and implemented activities to promote language development.
- Logged information regarding naps, feedings and any medications administered.
- Helped children develop motor skills in preparation for preschool and kindergarten.
Education
Skills
- Massage Therapies
- Medical Billing
- Insurance Verification
- Patient Education
- Appointment Scheduling
- Patient Care
- Telephone Etiquette
- Medical Terminology
- Patient Relations
- Service Promotion
- Effective Written and Verbal Communication
- Patient Flow Management
- Patient Information Maintenance
- Patient Registration
- Office Support
- Medical Office Administration
- Patient Support
- Electric Nerve Stimulation
- Professional Bedside Manner
- Patient Scheduling
Additional Information
- Authorized to work in the US for any employer
Timeline
Chiropractic Assistant - Hess Spinal & Medical Centers
08.2018 - Current
Patient Coordinator - Hess Spinal & Medical Centers
08.2018 - Current
Delivery Driver - Domino's Pizza, Inc
01.2017 - 01.2018
Helper/Driver - Alonso's Flooring
01.2013 - 01.2021
In-Home Caregiver - Babysitter
01.2012 - 01.2014
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