Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Jason H. Shin MD Inc. APMC
Garden Grove, CA
06.2020 - 04.2024
Assisted physician with patient care by preparing patients for examinations.
Assist physician with EGD/Colonoscopy procedure.
Clean and disinfect EGD and colonoscopy scopes.
Maintained accurate medical records through filing, charting, transcription, and data entry into the electronic health record system.
Answered phones, scheduled appointments for patients via phone and in person.
Kept examination rooms clean, stocked with necessary supplies, and prepared for incoming patients.
Registered new patients into practice software program.
Current - Front Office Assistant
Hoag Home Health - Newport Beach, Ca
Manage incoming faxes and other correspondence.
Answer multi-line phone system and manage calls by routing to proper extensions or taking messages.
Orders and supplies.
Assist Scheduling team with schedules
In Charge of EPIC System(pulling orders and upload to patient chart)
Carry out daily tasks by professionally communicating with nursing staff, physical therapist/field staff.
Manage multiple tasks simultaneously while providing excellent customer service in a busy office environment.
Education
Medical Assisting
Concorde Career College
Garden Grove, CA
10-2020
High School Diploma -
Westminster High School
Westminster, CA
06-2019
Skills
Patients' Vital Signs
Managing Patient Records
Patient Communication
Patient Referrals
Patient Scheduling
Customer Service
Word/Excel
Bilingual
Telephone Etiquette
Timeline
Medical Assistant
Jason H. Shin MD Inc. APMC
06.2020 - 04.2024
Medical Assisting
Concorde Career College
High School Diploma -
Westminster High School
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