Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Salena Barnes

Bristol,PA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Also a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

Worker

Randstad
Bristol, PA
11.2023 - Current
  • Assigned to different clients when needed

FC Associate

Amazon.com Fulfillment Center
Multiple Facilities, PA
08.2018 - 02.2023
  • Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
  • Placed products on conveyors for final wrapping and shipment.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Organized boxes or bags and palletized orders based on carrier method.
  • Packed merchandise for delivery and moved items to delivery area.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Wrapped and moved pallets to designated carrier area.
  • Demonstrated strong problem solving skills when dealing with difficult situations.
  • Ensured compliance with health and safety regulations in the workplace.
  • Stocked shelves with merchandise while adhering to inventory control procedures.
  • Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
  • Cross-trained team members on various tasks within the department.
  • Tracked shipments using online tools and updated records accordingly.
  • Unloaded merchandise from trucks and moved to designated areas for inspection and stocking.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes, or pallets.
  • Verified items correctly matched to sales check for packing and shipment.
  • Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Followed proper packaging requirements depending on order size and type.
  • Understood and followed oral and written directions.
  • Identified needs of customers promptly and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Temporary Customer Service Representative

Walmart
Bristol, PA
08.2021 - 10.2021
  • Made outbound calls to obtain account information.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Consulted with customers to resolve service and billing issues.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Developed strong customer relationships to encourage repeat business.
  • Part-Time

Temporary Warehouse Material Handler

Manpower Staffing
Bristol, PA
02.2021 - 06.2021
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Located merchandise from shelves and storage areas to fill orders.
  • Placed products on conveyors for final wrapping and shipment.
  • Packed merchandise for delivery and moved items to delivery area.
  • Demonstrated strong problem solving skills when dealing with difficult situations.
  • Ensured compliance with health and safety regulations in the workplace.
  • Inventoried items on the shelf to ensure accurate stock levels were maintained.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Verified items correctly matched to sales check for packing and shipment.
  • Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Accepted, processed and quickly filled orders.
  • Filled orders according to defined standards using standard picking system.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Part-Time

Temporary Housekeeper

Hotel Ramada Inn
Levittown, PA
07.2019 - 02.2020
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Responded to requests from guests regarding housekeeping needs.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Changed bed linens and towels, tidied up rooms.
  • Provided information about hotel services upon request from guests.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Reported damage or theft of hotel property to management.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Part-Time

Education

High School Diploma -

Bristol High School
Bristol, PA
06-2016

Skills

  • Staff Scheduling
  • Equipment Operation
  • Stock Rotation
  • Hazardous Material Disposal
  • Order Picking
  • Fulfillment Processing
  • Inventory Maintenance
  • Customer Service
  • Order Processing
  • Shipment Preparation
  • Warehouse Safety
  • Material Handling
  • Palletizing
  • Product Packaging
  • Loading and Unloading
  • Shipping and Receiving
  • Friendly and Courteous
  • Willing to Learn
  • Trailer Loading
  • Product Selection
  • Sorting and Organizing
  • Teamwork and Collaboration
  • Flexible Schedule
  • Order Picking Abilities
  • Heavy Lifting
  • Team Leadership
  • Order Accuracy
  • Work Prioritization
  • Detail Oriented
  • Safety Regulations Adherence
  • Excellent Communication
  • Issue Resolution

Languages

English
Full Professional
Spanish
Limited

Timeline

Worker

Randstad
11.2023 - Current

Temporary Customer Service Representative

Walmart
08.2021 - 10.2021

Temporary Warehouse Material Handler

Manpower Staffing
02.2021 - 06.2021

Temporary Housekeeper

Hotel Ramada Inn
07.2019 - 02.2020

FC Associate

Amazon.com Fulfillment Center
08.2018 - 02.2023

High School Diploma -

Bristol High School

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Salena Barnes