Summary
Overview
Work History
Education
Skills
Timeline
Generic

SALENA CHARLES

Killeen,TX

Summary

Supply Chain Logistics Professional and Military Veteran with 5 years of proven experience in the United States Army. Managed the organization's resource department that consisted of 800+ personnel; ensured all personnel had necessary assets that completed their personalized training requirements. Possess a comprehensive background in Operations Management, Warehouse and Logistics Management, and Personnel Management. Managed risk upon multiple lines to protect assets, property, and equipment valued over $500K+ while meeting the expectations of senior leadership. Facilitated inventory management and informed senior leadership of low inventory; recorded inventory counts in United States Army computer systems. Recipient of multiple awards for outstanding performance and professionalism. Cross Functional Leadership Organization / Communication Strategic Planning Customer Service Property Books Conflict Control Risk Management Inventory Management Law Enforcement Oversight

Overview

16
16
years of professional experience

Work History

Transportation Bus Driver

Killeen ISD
02.2022 - Current
  • Drove bus to safely transport passengers over scheduled routes and authorized stops.
  • Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
  • Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
  • Reported vehicle traffic violations, vehicle damage, and accidents to management to comply with legal and insurance obligations.

Skookum Contracting services
01.2018 - 01.2019
  • Recorded discrepancies and damages to inventory for accounting and record purposes.
  • Performed quality assurance assessment to determine areas for improvement.
  • Advocated for accident preparedness and safety training to provide safe working conditions.
  • Communicated service and product records to sales team to streamline client services.

Supply Specialist

U.S Army
05.2012 - 10.2017
  • Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
  • Reported property accountability data using Standard Property Book System-R (SPBSR).
  • Provided briefings and monthly communications to promote property acquisition, accountability and regulatory compliance.
  • Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
  • Evaluated supply policies, plans and procedures to identify inefficiencies and problems impacting logistics operations and supply accountability.
  • Maintained audit trails to adhere to performance requirements.
  • Delivered budgets for sustainment services and materials.
  • Resolved complex issues regarding material handling, mail distribution and inventory control, to increase profits.

Customer Service Specialist

Shoprite, Delran
01.2008 - 01.2012
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Education

Bachelor of Science - Health Management And Clinical Assistance

The College of Health Care Professions
Houston, TX
12.2024

Associate of Science - Health Administration

The College of Health Care Professions
Houston, TX
05.2021

Associate of Applied Science - undefined

College of Health Care Professions
2020

Skills

  • TECHNICAL SKILLS
  • Software:
  • Microsoft Office (2003, 2007, 2010, 2013, 2016)
  • Access, Word, Excel, PowerPoint, OneNote, Outlook, Project, Publisher, Visio, SharePoint
  • Operating Systems:
  • Mac / Microsoft Windows (95, 98, XP, Vista), Windows 10

Timeline

Transportation Bus Driver

Killeen ISD
02.2022 - Current

Skookum Contracting services
01.2018 - 01.2019

Supply Specialist

U.S Army
05.2012 - 10.2017

Customer Service Specialist

Shoprite, Delran
01.2008 - 01.2012

Bachelor of Science - Health Management And Clinical Assistance

The College of Health Care Professions

Associate of Science - Health Administration

The College of Health Care Professions

Associate of Applied Science - undefined

College of Health Care Professions
SALENA CHARLES