Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
References
Timeline
Generic

SALENA DILIBERTI

Clinton Twp,MI

Summary

Billing Analyst Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence.

Overview

10
10
years of professional experience

Work History

Billing Analyst

RSC MECHANICAL
08.2022 - Current
  • Maintained strict confidentiality with all personal data as per company guidelines.
  • Submitted alternate billing for clients belonging to special demographics using Ventus, Verisae, Service Channel, and Corrigo software portal, reconciled EOBs or denied claims and conducted accounts receivable follow-up.
  • Researched portals issues related to non-payment within e-billing vendor portals.
  • Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers.

MORTGAGE CLOSER

UWM
03.2019 - 02.2021
  • Coordinate the smooth running of the loan closing proceedings and ensure all loans are closed in a timely manner
  • Communicate with the Title Company and Broker to set up a closing schedule
  • Prepared final loan documents and other mortgage closing packages for conventional, government, and home equity loans
  • Maintained the company's reputation by providing confidential, expert services to customers
  • Collected closing figures, input closing information, and generated loan documentation
  • Audited loan files and confirmed that all conditions were satisfied and in compliance with lender guidelines.

SALES ASSOCIATE

AT&T
01.2014 - 01.2019
  • Help demo new products for customers to encourage new sales
  • Meeting specific sales goals as well as upselling customers to various packages that fit their needs.

Education

Completed coursework towards High School Diploma -

ARMADA HIGH SCHOOL
Armada, MI

Skills

  • Functionally
  • Planning
  • Problem-solving
  • Organization
  • Task prioritization
  • Collaboration
  • Team building
  • Leadership
  • Cross function
  • Closing
  • Documentation
  • Equity
  • Sales
  • Verbal communication
  • Equipped for fast-paced work and changing daily needs
  • Serves customers effectively with attention to detail and hardworking approach
  • Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction
  • Data Analysis
  • Issue Resolution
  • Research and Due Diligence

Roles And Responsibilities

  • Creating a detailed business analyst in an effort to outline problems, opportunities, and solutions for a business.
  • Coordinating with customer accounts, and other teams to ensure the customer needs are being met.
  • Coordinate the smooth running of the loan closing proceedings and ensure all loans are closed in a timely manner.
  • Communicate with the Title Company and Broker to set up a closing schedule.
  • Prepared final loan documents and other mortgage closing packages for conventional, government, and home equity loans.
  • Maintained the company's reputation by providing confidential, expert services to customers.
  • Collected closing figures, input closing information, and generated loan documentation.
  • Audited loan files and confirmed that all conditions were satisfied and in compliance with lender guidelines.
  • Help demo new products for customers to encourage new sales.
  • Meeting specific sales goals as well as upselling customers to various packages that fit their needs.

References

DESTINY JACKSON, IT, UWM, (248) 906-9646, Djackson@uwm.com, Former Team Member LAUREN SCHWARTZ, BA, UWM, (810) 790-0316, Lschwartz@uwm.com, Former Team Member. Trevor Huey, Service Manager, (443)-289-4817

Timeline

Billing Analyst

RSC MECHANICAL
08.2022 - Current

MORTGAGE CLOSER

UWM
03.2019 - 02.2021

SALES ASSOCIATE

AT&T
01.2014 - 01.2019

Completed coursework towards High School Diploma -

ARMADA HIGH SCHOOL
SALENA DILIBERTI