Salena Fuentes
Albuquerque
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
HR Assistant
Forest Service
Albuquerque
09.2023 - Current
- Managed employee records and maintained HR databases for accurate information retrieval.
- Active listening and empathy when addressing customer needs.
- Clear verbal communication and professional phone/email/chat etiquette.
Sales Manager
Walla International Inc
Lake Worth
07.2018 - 04.2023
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Achieved company growth and brand development through market expansion and sales.
- Created and maintained sales environment to support business objectives.
- Managed paperwork and necessary information required for client shipments.
- Hours worked varied depending on event/location at times I would work up to 50-60 hours per week and other times I would work up to 30-40 hours.
- Supervisors name & contact info: Brittany Gilbert +1 (774) 452-3188
Sales Representative
Spartan Mindset
Miami
10.2016 - 04.2018
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline benefits of products.
Car Hop
Sonic
Albuquerque
03.2015 - 10.2016
- Took orders, prepared foods and processed payments in full-service establishment.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Greeted customers, answered questions and recommended specials to increase profits.
- Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Education
High School Diploma -
Cepi Charter School
Albuquerque, NMSkills
- Budgeting and P&L
- Product and Service Management
- Sales Tracking
- Profit and Revenue-Generating Strategies
- Persuasive Negotiations
- Customer Complaint Resolution
- Problem-Solving
- Product and Service Promotion
- Advertising Campaigns
- Decision Making
- Staff Training and Development
- Sales Quota Management
- Relationship Building
- Operating Procedures and Policies
- Budgeting and Expenditures
- Employee records management
- HR database administration
- Customer relationship management
- Professional communication
- Active listening
- Adaptability
Timeline
HR Assistant
Forest Service
09.2023 - Current
Sales Manager
Walla International Inc
07.2018 - 04.2023
Sales Representative
Spartan Mindset
10.2016 - 04.2018
Car Hop
Sonic
03.2015 - 10.2016
High School Diploma -
Cepi Charter School
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