Summary
Overview
Work History
Education
Skills
Timeline
Generic

Salena Hubbard

Broken Arrow,OK

Summary

Dynamic leader with a proven track record at Burger King, adept in crisis management and optimizing operational efficiency. Excels in fostering team unity and enhancing customer satisfaction through innovative service standards. Skilled in health and safety protocols and renowned for patience and understanding, significantly improving workplace morale and performance. Eager team player always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

37
37
years of professional experience

Work History

Child Caregiver

Owned And Operated
03.1997 - Current
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Established positive relationships with children by engaging in interactive play sessions and offering emotional support as needed.
  • Managed daily routines, including meal preparation, bathing, dressing, and bedtime rituals to maintain consistency for the children.
  • Developed strong communication with parents to keep them informed of their child''s progress and any concerns.
  • Managed scheduling conflicts efficiently to accommodate multiple families'' needs while maintaining a high level of care for all children involved.
  • Provided emergency care during unforeseen events or circumstances, ensuring the safety and well-being of all parties.
  • Administered medications, maintained records, and coordinated medical appointments for the proper care of children.
  • Participated in ongoing professional development opportunities to stay current on best practices in child care provision.
  • Implemented age-appropriate educational activities to encourage cognitive development and foster learning experiences.
  • Collaborated with parents on implementing effective discipline strategies that were consistent across home environments.
  • Responded to inquiries from parents and guardians.
  • Implemented daily routines and activities to stimulate and engage children.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.

Restaurant Manager

Burger King
01.1988 - 03.1997
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.

Education

GED -

East Central High School
Tulsa, OK
05.1988

Skills

  • Patience and understanding
  • CPR training
  • Cleaning and sanitizing
  • Positive Reinforcement
  • Schedule Management
  • Materials Management
  • Recordkeeping requirements
  • Time Management
  • Health and safety
  • Problem-Solving
  • Crisis Management
  • Hygiene and Cleanliness

Timeline

Child Caregiver

Owned And Operated
03.1997 - Current

Restaurant Manager

Burger King
01.1988 - 03.1997

GED -

East Central High School
Salena Hubbard