Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Emily Tan

Monrovia,CA

Summary

New York native. Los Angeles resident. Equipped with various skills and techniques proven to effectively promote products, boost revenue, and effectively communicate through over 4 years of sales and marketing experience.

Overview

4
4
years of professional experience

Work History

Marketing Specialist

24vegan
Arcadia, CA
06.2024 - Current
  • Organized promotional events through social media and digital marketing to increase brand awareness and customer engagement.
  • Assisted teams with aligning marketing strategies and objectives based on data-driven insights.
  • Addressed consumer feedback in collaboration with marketing teams and leaders.
  • Collaborated with sales teams to align marketing strategies with sales objectives.

Marketing Specialist

Reborn Coffee
Arcadia, CA
09.2022 - 06.2024
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services..
  • Organized promotional events to increase brand awareness and customer engagement.
  • Utilized marketing data to forecast marketing campaign success and sales trends.

Sales Associate

Sunday Cafe
Arcadia, CA
09.2021 - 08.2022
  • Built and maintained relationships with peers and upper management to drive team success.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Answered incoming telephone calls to provide store, product, and service information.
  • Greeted customers and maintained exceptional customer service.
  • Assisted in cashier duties such as accepting payments, issuing receipts, and counting back change.
  • Professionally handled customer complaints.
  • Recommended store merchandise based on customer desires.

Education

High School Diploma -

Arcadia High School
Arcadia, CA
06-2024

Marketing

Pasadena City College
Pasadena, CA

Skills

  • Listening skills
  • Verbal/written communication
  • Excellent communication skills
  • Complex Problem-solving
  • Reliable and punctual
  • Service-oriented
  • Excellent people skills
  • Customer engagement
  • Teamwork and collaboration
  • Adapt to diverse groups
  • Sales expertise
  • Market trend analysis
  • Graphic design proficiency
  • Multimedia editing
  • Digital Marketing
  • Multilingual

Affiliations

Volunteering: I am actively involved in my community, dedicating hours of my leisure-time to give back.

Reading: I am well-versed in literature of all genres, books help me gage a different perspective of experiences.

Language: I am multi-lingual, I have the ability to communicate in Mandarin, Cantonese, Taishaneseas, well as English.

Accomplishments

  • 4+ years in Retail Sales
  • 4+ years of Experience in Digital Marketing
  • Experiences in multiple countries; Immersing myself in various cultural experiences.

Languages

English
Native/ Bilingual
Mandarin
Professional
Cantonese
Professional
Taishanese
Native/ Bilingual
Italian
Professional

References

References available upon request.

Timeline

Marketing Specialist

24vegan
06.2024 - Current

Marketing Specialist

Reborn Coffee
09.2022 - 06.2024

Sales Associate

Sunday Cafe
09.2021 - 08.2022

High School Diploma -

Arcadia High School

Marketing

Pasadena City College

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Emily Tan