SALIA DUBREY
Philadelphia,Pennsylvania
Summary
Highly organized and detail-oriented worker with a drive to exceed expectations. Strong analytical skills, strategic thinking abilities, and a talent for finding solutions to complex problems. Seeking to leverage these skills and knowledge to contribute to team success. Dedicated and highly organized individual with extensive experience providing administrative and clerical support to medical staff. Proficient in managing patient records, scheduling appointments, and delivering exceptional customer service. Demonstrated track record of accurately collecting patient payments and billing information.
Reliable worker with excellent communication, time management, and computer skills. Driven and detail-oriented individual with a strong desire to utilize analytical and problem-solving abilities to achieve goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Access Associate
Penn Medicine
05.2024 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained current and accurate medical records for patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Processed medical insurance claims and payments.
- Registered and verified patient records before triage with most up-to-date information.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Paraprofessional
GHR Healthcare
02.2024 - 06.2024
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Reported on student progress, behavior, and social skills to parents.
- Enforced rules and instructions to maintain discipline.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
LOGISTICS SPECIALIST
NORDSTROM
06.2022 - 02.2024
- Performs all functions regarding receiving, stock, and house-keeping related tasks
- Engages with customers enthusiastically to drive sales
- Processed cash and credit payments as a cashier, using POS systems
- Monitored shipment progress using automated systems such as tracking software or GPS technology
- Analyzed incoming orders for accuracy and completeness, prepared purchase orders and tracked shipments.
CAREGIVER
- Improves the residents outlook on life by helping them with their needs and being there to listen to their concerns
- Take client to and from medical appointments
- Assist with home cleaning and dining
- Make sure client is taking their medications at appropriate time.
RECEPTIONIST
ABINGTON HOSPITAL
06.2021 - 03.2023
- Greeted visitors warmly and ensured they had a positive experience
- Assisted with administrative tasks such as filing documents, copying materials
- Maintained accurate records of all incoming calls, messages, and visitors
- Checked visitors in and directed or escorted to appropriate departments and personnel
- Updating patient records and entering new patient information
- Assisting with medical billing and coding
- Managed daily calendar appointments for staff members
- Medical terminology knowledge
- Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly
- Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations
- Excellent customer service skills.
PATIENT CARE ASSOCIATE
DRESHER HILL REHAB CENTER
02.2018 - 03.2020
- Performs resident basic living activities such as bathing, oral care and dressing
- Presents residents vital signs to the supervisor after performing the task on the assigned resident
- Speaks directly to the residents to find out what their needs are and listens as they explain their daily needs
- Improves the residents outlook on life by helping them with their needs and being there to listen to their concerns
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
ENVIRONMENTAL SERVICES HOUSEKEEPER
ABM
01.2018 - 01.2019
- Performs resident basic living activities such as bathing, oral care and dressing
- Presents residents vital signs to the supervisor after performing the task on the assigned resident
- Speaks directly to the residents to find out what their needs are and listens as they explain their daily needs
- Consistently adhered to established health and safety regulations while performing cleaning duties
- Demonstrated ability to quickly learn and master new cleaning techniques, products and processes
- Successfully completed daily, weekly and monthly cleaning assignments as scheduled by supervisor.
Education
HIGH SCHOOL DIPLOMA -
GEORGE WASHINGTON HIGH SCHOOL
Philadelphia, Pennsylvania05.2019
Skills
- Inventory Restocking
- Inventory Control
- Materials Handling
- Problem Solving
- Team Leadership
- Product Knowledge
- Communication skills
- Account Management
- Patient Scheduling
- Customer Service
- Microsoft Excel
- Technical Support
- Medical Technology
Certification
Cosmetology
References
References available upon request
Timeline
Access Associate
Penn Medicine
05.2024 - Current
Paraprofessional
GHR Healthcare
02.2024 - 06.2024
LOGISTICS SPECIALIST
NORDSTROM
06.2022 - 02.2024
RECEPTIONIST
ABINGTON HOSPITAL
06.2021 - 03.2023
PATIENT CARE ASSOCIATE
DRESHER HILL REHAB CENTER
02.2018 - 03.2020
ENVIRONMENTAL SERVICES HOUSEKEEPER
ABM
01.2018 - 01.2019
CAREGIVER
HIGH SCHOOL DIPLOMA -
GEORGE WASHINGTON HIGH SCHOOL
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