Salil Mohan
Doha
Summary
Dynamic senior business and technology leader with over 21 years of experience in the Banking and Financial Services sector, specializing in digital transformation, strategic account growth, and large-scale delivery programs throughout the Middle East. Expertise includes P&L ownership, client relationship management, and executing growth strategies within Qatar's BFSI ecosystem, collaborating with leading banks, insurers, and regulators. Proficient in converting domain challenges into technology-driven opportunities across digital banking, payments, risk and compliance, and AI-led process modernization. Proven ability to build high-performing cross-functional teams and cultivate C-suite relationships that yield significant business results.
Overview
22
22
years of professional experience
2
2
Agile Delivery & Program Management Certification
1
1
IT Service Management Certification
1
1
Cybersecurity & AI Governance Certification
Work History
Account Manager
Cognizant Technology Solutions Ltd
07.2023 - Current
- Lead the BFSI & MLEU business unit across Qatar, managing $17-20M annual revenue with full P&L accountability.
- Drive growth strategy, achieving 10-12% YoY revenue increase through new banking and insurance partnerships and expanding into digital transformation projects.
- Own and manage strategic client relationships with Tier-1 Qatari and regional banks — serving as trusted advisor to CXOs on technology strategy, modernization, and innovation.
- Spearheaded Application modernization for a leading Qatari bank — delivered on time and under budget, improving digital adoption by ~30 %.
- Launched content modernization offerings & LMS, aligning with Qatar Central Bank’s national fintech vision.
- Built a regional BFSI delivery CoE, integrating AI, automation, and data analytics practices to enhance client outcomes and efficiency.
- Partnered with ecosystem players (Temenos, Google, Microsoft, Sitecore, Mulesoft, et all) to expand BFSI solution capability and accelerate go-to-market.
- Mentor and manage a multicultural team of 40+, driving excellence in delivery, client satisfaction, and employee engagement.
Client Partner - Business Relationship Management
TATA Consultancy Services Ltd
09.2007 - 06.2023
- Handling Banking, Retail and TTH portfolio for TCS Qatar, building relationships and managing a revenue stream of over USD 12-15 MN yearly.
- Creating AoP, business development plan, forecasting sales targets and growth projections for related accounts in Qatar.
- Own the entire account from a Delivery, Revenue and P&L perspective. Responsible for the growth of the account in existing service lines, adding new service lines and business opportunities.
- Manage Proofs of Concept (PoCs) which can then be proposed as scalable solutions.
- Mapping of focused accounts with major OEMs - Microsoft, Oracle, SAP, Google to build and offer pointed solutions.
- Create forums to co-innovate, co-invest and collaborate between clients and partners.
- Bid management, pricing negotiation, contract and order proposals review - including bid/no-bid decision, teaming and proposal writing for bid submission.
- Improve project delivery efficiencies as member of Project Steering Committee, chartered with vision for successful delivery and longterm process improvement.
- Liaise with larger TCS ecosystem to understand and explore new offerings for positioning them at existing accounts and potential clients.
- Work closely with TCS Delivery teams across locations to manage customer expectations on project delivery.
Quality Assurance Coordinator
Hewlett Packard
04.2004 - 09.2007
- Coordinate with the customer strategic centers in multiple geographies and help in getting rid of legacy systems to reduce business operational cost by 13% and boost the annual revenue by over 14%.
- Conduct internal audits for ISO certification readiness and measure team performance using Gage R&R techniques.
- Use specific quality methodology such as Lean or Six Sigma & other organic approaches for process improvements in the unit.
- Responsible for developing, implementing and measuring effective communication strategies and tactics to promote awareness, understanding, engagement and/or adoption of QA policies among multiple stakeholders.
Quality Associate
CLI3L
09.2003 - 04.2004
- Introduction to the corporate IT world and an insight into Quality Assurance- COPC standards.
- Spearhead quality process calibration to ensure call quality scoring and VoC analysis are in line with client expectations.
Education
MTech - Software Engineering
Birla Institute of Technology & Science
Pilani12.2022
Skills
- Strategic business development
- Business consulting expertise
- Cloud solutions
- Agile process optimization
- Partner Relationship
- Program oversight
- IT Service Management
- Experience with Agent Foundry
- AI Governance
- Cybersecurity
Certification
- Project Management Professional (PMP), PMI
- SAFe Agilist Certification - Agile transformation at the enterprise level, Scaled Agile, Inc
- ITIL V3 Service Operations, QAI
- Professional Cloud Service Manager, Cloud Credential Council
- Cybersecurity for leaders from ISB
Timeline
Account Manager
Cognizant Technology Solutions Ltd
07.2023 - Current
Client Partner - Business Relationship Management
TATA Consultancy Services Ltd
09.2007 - 06.2023
Quality Assurance Coordinator
Hewlett Packard
04.2004 - 09.2007
Quality Associate
CLI3L
09.2003 - 04.2004
MTech - Software Engineering
Birla Institute of Technology & Science