Summary
Overview
Work History
Education
Languages
Websites
Timeline
Generic

Salim Benmusa

Orlando,FL

Summary

Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective Ramp Agent using top-notch skills in [Skill] and [Skill]. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Motivated professional offering [Degree] in [Area of study]. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines.

Overview

40
40
years of professional experience

Work History

Ramp Agent

Quantem Aviation Services
Orlando, FL
02.2023 - Current
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Communicated effectively with ground crew members to ensure smooth operation of flights.
  • Verified correct labeling of containers containing hazardous materials for transport on planes.
  • Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
  • Processed necessary paperwork related to cargo shipments including customs documents.
  • Loaded and unloaded aircraft cargo, passenger baggage and freight.
  • Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
  • Operated equipment to support on-ground operations in between flights.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
  • Used scanners to track parcel information, condition or receipt.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
  • Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.
  • Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.

Owner

Atlantis Delivery Services LLC
Orlando, FL
03.2010 - 02.2023
  • Managed daily operations of business, including hiring and training staff.
  • Developed strategic plans to increase profitability and efficiency.
  • Identified new opportunities for growth, expansion, and diversification.
  • Created marketing campaigns to attract new customers.
  • Negotiated contracts with vendors and suppliers.
  • Oversaw budgeting and financial management.
  • Analyzed industry trends to develop competitive strategies.
  • Maintained relationships with existing clients by providing superior customer service.
  • Implemented quality assurance processes to ensure product excellence.
  • Organized events such as trade shows and conferences.
  • Reviewed legal documents related to business operations.
  • Ensured compliance with local, state, and federal regulations.
  • Developed policies and procedures for the organization.
  • Provided direction and guidance to employees.
  • Monitored performance of personnel against goals set forth by the company.
  • Conducted performance reviews for employees on a regular basis.
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Led startup and creation of operational procedures and workflow planning.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Developed and implemented successful sales strategies to meet business goals.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
  • Hired and trained new department managers to increase team oversight and productivity.
  • Executed performance reviews to encourage improved productivity for team members.
  • Coordinated with technical and IT teams to develop company website and create online advertisements.
  • Kept records for production, inventory, income and expenses.
  • Determined pricing for products or services based on costs and competition.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Interviewed, trained and supervised employees.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Developed business from ground up and prepared records and operations for smooth handover to new owners.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Monitored progress by establishing plans, budgets and measuring results.

Insurance Agency Owner

Allstate Insurance Co
O'Fallon, MO
10.1989 - 12.2006
  • Created and implemented strategies for increasing customer base, developing relationships with existing customers, and expanding the agency's market share.
  • Developed and maintained a thorough understanding of company products, services, policies, procedures and regulations.
  • Managed daily operations including sales tracking, budgeting, forecasting, payroll administration and staff development.
  • Reviewed customer applications to ensure that all information is accurate and up-to-date prior to processing claims.
  • Provided guidance to employees on underwriting standards as well as best practices in customer service delivery.
  • Maintained financial records such as invoices, expenses reports and accounts receivable and payable ledgers.
  • Developed marketing plans to generate leads through direct mail campaigns, cold calling activities or other promotional events.
  • Participated in industry conferences or seminars to stay abreast of current trends in the field of insurance.
  • Utilized specialized software programs for tracking policy renewals or generating quotes for prospective customers.
  • Resolved customer complaints promptly and professionally while maintaining high levels of customer satisfaction.
  • Inspected property damage sites to determine coverage eligibility based on policy provisions.
  • Advised clients on available options for purchasing additional coverage beyond their existing policies.
  • Monitored employee performance metrics such as call volume goals or sales targets on a regular basis.
  • Collaborated with internal teams such as accounting or legal departments when needed during the claims process.
  • Ensured that all employees are compliant with state licensing requirements before performing any duties related to insurance transactions.
  • Prepared detailed reports summarizing monthly premiums collected along with any outstanding payments due from customers.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
  • Kept records for production, inventory, income and expenses.
  • Interviewed, trained and supervised employees.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Kept up-to-date on regulatory changes affecting business operations.
  • Formed and sustained strategic relationships with clients.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Store Manager

7 Eleven Store
St Louis, MO
04.1984 - 10.1989
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Analyzed financial data to identify areas of improvement.
  • Maintained accurate records of employee performance reviews.
  • Created weekly work schedules for store personnel.
  • Assessed operational efficiency of the store's departments.
  • Managed daily banking activities such as deposits and withdrawals.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Provided feedback on marketing campaigns to improve effectiveness.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Updated and maintained store signage and displays.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Education

Bachelor of Science - Business Administration

Lindenwood University
Saint Charles, MO
08-1980

High School Diploma -

Tripoli Secondary School
Tripoli, Libya
06-1974

Master of Arts - International Relations

Webster University
St Louis, MO

Languages

Arabic
Native/ Bilingual
Spanish
Elementary
French
Elementary

Websites

Timeline

Ramp Agent

Quantem Aviation Services
02.2023 - Current

Owner

Atlantis Delivery Services LLC
03.2010 - 02.2023

Insurance Agency Owner

Allstate Insurance Co
10.1989 - 12.2006

Store Manager

7 Eleven Store
04.1984 - 10.1989

Bachelor of Science - Business Administration

Lindenwood University

High School Diploma -

Tripoli Secondary School

Master of Arts - International Relations

Webster University

Similar Profiles

CREATE PROFILE
Salim Benmusa