Salim Mitchell
San Diego,CA
Summary
Dynamic professional with extensive experience in commercial shipping and stock management at Olhausen Gamerooms. Proven ability to enhance customer satisfaction through effective order fulfillment and exceptional service. Skilled in forklift operations and adept at fostering team collaboration, consistently achieving operational efficiency and timely deliveries.
Overview
22
22
years of professional experience
Work History
Sales / Freight Associate
Olhausen Gamerooms
San Diego, CA
10.2019 - 10.2025
- Order fulfillment for online orders
- Processed customer transactions at point of sale.
- Providing Customer service by interacting with every customer
- Calling customers to inform them of the status of their order
- Sorted and arranged inventory in warehouse to ensure easy access and streamline order fulfillment.
- Unloaded and staged products received for efficient inventory management.
- Processing and merchandising of newly received inventory
- Creating visual product displays
- Updated pricing labels on merchandise for accuracy.
Office Security Operations
Allied Universal Security Services
San Diego, CA
05.2016 - 03.2018
- Communicated vital information to security officers, ensuring timely responses to potential security issues
- Greeted and escorted visitors, enhancing security and guest experience
- Obtained TSA security clearance for compliance
- Maintained detailed daily event records for accurate incident tracking and reporting
- Team Leader
- Maintained and reported freezer temperatures daily
Office Security Operations
Securitas Security Services
San Diego, CA
06.2012 - 05.2016
- CCURE, Rapid Eye and security monitor systems trained
- Alarms Response Team for CCTV (Closed Captioned Television)
- Ensured secure entry points at Phoenix Security
- Demonstrated multi-tasking computer skills while managing operations in command center at Sempra Energy
- Delivered customer service through greeting and escorting visitors, enhancing their experience
- Led team initiatives and projects, fostering collaboration and engagement among team members
Installer II /Driver
Standards of Excellence
San Diego, CA
09.2004 - 01.2012
- Order fulfillment for on-site customers
- Ensured timely installation of two to six appliances per stop, contributing to customer satisfaction and service reliability
- Organized and scheduled delivery routes, optimizing efficiency for next day's operations
- Supervised multiple installers on three different projects with rooms exceeding three hundred each.
- Maintained accurate transaction records, supporting accountability and transparency in operations
- Utilized forklifts and squeeze clamps for efficient material handling
- Verified pre-installation measurements
- Seven years of experience using hand and power tools
Assistant Coach, Football
Grossmont Union High School District (GUHSD)
San Diego, CA
01.2004 - 01.2005
- Created defensive schemes and plays to improve team strategy.
- Guided athletes on game time techniques to maximize performance.
- Collaborated with coaches to enhance student athlete conditioning programs.
Education
San Diego City College
San Diego, CA07-2026
Grossmont College
El Cajon, CA01-2015
Bakersfield College
Bakersfield, CA01-2001
GED -
Foothills Adult Education Center
El Cajon, CA08-1997
Skills
- Commercial shipping
- Receiving
- Stock management
- Forklift operations
- Box truck operations
Awards Recognition
- Allied Universal Employee of the Month, 09/16
- Standards of Excellence Customer Service Award Winner, 01/07
- Standards of Excellence Customer Service Award Winner, 01/09
Timeline
Sales / Freight Associate
Olhausen Gamerooms
10.2019 - 10.2025
Office Security Operations
Allied Universal Security Services
05.2016 - 03.2018
Office Security Operations
Securitas Security Services
06.2012 - 05.2016
Installer II /Driver
Standards of Excellence
09.2004 - 01.2012
Assistant Coach, Football
Grossmont Union High School District (GUHSD)
01.2004 - 01.2005
San Diego City College
Grossmont College
Bakersfield College
GED -
Foothills Adult Education Center