Salima f Esube
Tolleson,AZ
Summary
Hardworking and detail-oriented professional with experience in warehouse operations, HR assistance, and customer service. Skilled in inventory management, shipping and receiving, payroll entry, employee support, and customer relations. Strong ability to work in fast-paced environments, multitask effectively, and ensure accuracy in all tasks.
Overview
1
1
Certification
Work History
Warehouse Associate
Rastand
- Managed inventory, processed shipments, and ensured order accuracy
- Operated warehouse equipment such as forklifts, pallet jacks, and hand trucks
- Maintained a clean, organized workspace while following strict safety protocols
- Assisted with loading, unloading, and stocking products efficiently
- Conducted quality checks to ensure products met company standards
- Coordinated with team members to optimize workflow and meet deadlines
- Used warehouse management systems (WMS) to track and update inventory
- Ensured compliance with OSHA safety regulations and company policies
HR Assistant (On-Site)
HelloFresh
- Assisted with onboarding, payroll entry, and maintaining employee records
- Addressed HR-related inquiries and ensured compliance with company policies
- Supported recruitment, interview scheduling, and administrative tasks
- Processed employee documentation and updated HR databases
- Assisted with benefits enrollment and payroll processing
- Managed confidential information and ensured data accuracy
- Helped coordinate training sessions and company events
- Worked closely with employees to resolve workplace concerns professionally
Customer Service Representative (Remote)
Amazon
- Handled customer inquiries, orders, and issue resolution via phone, chat, and email
- Processed returns, refunds, and troubleshooting requests efficiently
- Maintained professionalism and ensured high customer satisfaction
- Assisted customers with tracking orders, product recommendations, and account management
- Utilized CRM systems to document interactions and escalate cases as needed
- Provided technical support for Amazon products and services
- Resolved customer complaints with patience, empathy, and problem-solving skills
- Met and exceeded performance metrics, including response time and resolution rates
Education
High School Diploma - English Education
Central High School
Phoenix 05.2021
Skills
- Warehouse & Inventory Management
- Shipping & Receiving
- Forklift & Pallet Jack Operation
- Order Picking & Packing
- Quality Control & Inspection
- Warehouse Management Systems (WMS)
- Safety & Compliance Procedures
- Heavy Lifting & Physical Stamina
- Time Management & Workflow Optimization
- HR & Administrative Support
- Employee Onboarding & Orientation
- Payroll Entry & Processing
- HR Database Management
- Benefits Administration
- Recruitment & Interview Coordination
- Workplace Conflict Resolution
- Confidential Document Handling
- Compliance & Policy Enforcement
- Customer Service & Communication
- Customer Support via Phone, Chat & Email
- Order Processing & Issue Resolution
- CRM & Ticketing Systems
- Technical Support & Troubleshooting
- Product Knowledge & Assistance
- Conflict Resolution & Complaint Handling
- Upselling & Customer Retention Strategies
- Multitasking in High-Volume Environments
Certification
Payroll centerfield
Phlebotomy certified
Languages
English
Full Professional
Timeline
Warehouse Associate
Rastand
HR Assistant (On-Site)
HelloFresh
Customer Service Representative (Remote)
Amazon
High School Diploma - English Education
Central High School