Salima Mithani
Richmond,USA
Summary
Motivated and result-driven professional with 3 years of experience in auditing and financial analysis, seeking an Internal Audit Manager position. Equipped with a strong understanding of audit processes, risk assessment, and internal controls, I am eager to leverage my analytical skills, attention to detail, and commitment to continuous improvement. Ready to contribute to Healthy Plate Solutions by enhancing audit efficiency, ensuring compliance, and supporting organizational goals through effective risk management strategies.
Overview
12
12
years of professional experience
Work History
Claims Specialist
Healthy Plate Solutions
Sugar Land, TX
11.2021 - Current
- Cross-trained employees, enabling completion of priority tasks during personnel absences
- Facilitated training sessions on audit techniques to other members of the team
- Coordinated scheduling requirements among clients and auditing team members
- Assisted in the development of new processes for handling claims more effectively
- Reviewed policies and procedures regularly to ensure they are up-to-date with TDA standards
- Provided excellent customer service throughout the entire claim process
- Developed effective relationships with customers through communication via phone and email
- Handled modification and updating policies
- Participated in special projects as assigned by management team
- Understanding financial statements and the ability to analyze and interpret complex financial data
- Proficiency in identifying, assessing and mitigating financial, operational and compliance risk, to ensure the organization’s objectives are achieved
Lead Teacher, Three-Years-Olds Classroom
Kids K Kids Learning Academy
Sugar Land, TX
08.2018 - 07.2021
- Built and strengthened positive relationships with students, parents and teaching staff
- Met with parents to discuss child behavior and academic progress
- Integrated technology into lesson plans
- Created and implemented developmentally appropriate curriculum addressing learning styles
- Engaged with children on individual basis to build positive, trusting relationships
- Provided guidance and instruction to students in accordance with curriculum objectives
- Participated in workshops, trainings, and conferences to improve educational skills
- Implemented hands-on, play based strategies for experiential learning
- Identified children in need of extra support of emotional, health-related of developmental concerns and conceived improvement strategies
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems
- Encouraged creative thinking through problem solving tasks and arts projects
Sales Personnel
Smart Cellular
Richmond, TX
02.2015 - 03.2018
- Gathered data on competitors, pricing, products and promotional activities
- Maintained current store, product and promotional knowledge to drive consistent sales
- Reset store displays for special events and seasonal merchandise changes
- Operated register, handled cash and processed credit card transactions
- Assisted customer in selecting appropriate products or services for their needs
- Conducted market research to identify selling possibilities and evaluated customer needs
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Resolved customer complaints promptly and effectively
- Listened to customers needs to identify and recommend best products and services
- Maintained accurate records of customer interactions and transactions
Human Resources Intern
Aga Khan University Hospital
Karachi, Pakistan
02.2013 - 09.2013
- Hired employees and processed hiring-related paperwork
- Analyzed internal feedback surveys from employees about their work place experience
- Organized and maintained personnel records in a secure database
- Analyzed employment-related data and prepared reports
- Advised management on organizing, preparing or implementing recruiting or retention programs
Education
MBA - Human Resource Management
Strayer University
Washington, DC01.2025
BBA - Business Administration and Management
Bahria University
Karachi, Pakistan12.2015
Skills
- Claims processing
- Legal compliance
- Policy interpretation
- Financial acumen
- Claims analysis
- Client interviews
- Self-Motivation
- Customer service
- Teamwork skills
- Numeracy skills
- Data entry software
- Interpersonal skills
- Recordkeeping organization
- Organizing and prioritizing work
- Database management
- Case management
- Decision making
- Initiative-taking
- Time management abilities
- Mentoring and coaching
Timeline
Claims Specialist
Healthy Plate Solutions
11.2021 - Current
Lead Teacher, Three-Years-Olds Classroom
Kids K Kids Learning Academy
08.2018 - 07.2021
Sales Personnel
Smart Cellular
02.2015 - 03.2018
Human Resources Intern
Aga Khan University Hospital
02.2013 - 09.2013
MBA - Human Resource Management
Strayer University
BBA - Business Administration and Management
Bahria University
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