Summary
Overview
Work History
Education
Skills
Timeline
Generic

Salimah Browder

Douglasville,GA

Summary

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and academic support to K2- Elementary Students both in classroom and in- home.



Overview

10
10
years of professional experience

Work History

Call Reviewer

Humanatic
08.2022 - Current
  • Kept records of customer interactions by recording details of inquiries.
  • Listen carefully to a recorded phone call.
  • Categorize calls into appropriate categories.

E-Commerce Personal Shopper

Whole Foods Market Inc
04.2021 - 08.2023
  • Greeted and assisted customers to foster positive experiences.
  • Process orders through point of sale (POS) system.
  • Report pricing, scanning, and item location discrepancies and invalid temperature types to store e-Commerce supervisor.
  • Assisted teammates with daily tasks during peak periods.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.

Childcare Provider

Care Concierge
01.2017 - 06.2021
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Identified signs of emotional or developmental problems in children to alert parents or guardians.
  • Assisted children in development of social, communication and problem-solving skills.
  • Communicated with children's parents or guardians about daily activities, behaviors and related issues.
  • Recorded child behavior, food and medication information for supervisors.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.

Volunteer Elementary Academic Mentor

Boston Partners In Education
10.2016 - 06.2018
  • Provided one-on-one classroom support to elementary & K2 students.
  • Collaborated with teachers to help studentsreach potential.
  • Provided progress to teacher, highlighting achievements and areas for improvement.
  • Fostered a supportive learning environment by building strong relationships with students.
  • Coordinated some extracurricular activities designed to enrich the overall learning experience of student.
  • Boosted student motivation through engaging activities that fostered confidence in their abilities to achieve academic success.


Sales Associate

Macy's
10.2013 - 01.2017
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Used technology resources to assist customers in locating and selecting items.
  • Worked with fellow sales team members to achieve group targets.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide store, products and services information.

Live-Out Nanny

Private Family Care
06.2021 - Current


  • Prepared meals and snacks for children based on dietary guidelines.
  • Implemented creative learning opportunities to enhance cognitive growth.
  • Transported children to and from activities, as well as school pickups and dropoffs.
  • Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
  • Assisted older children with homework assignments offering guidance and clarification when needed to reinforce learning concepts.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.






Education

No Degree - Early Childhood Education

Bunker Hill Community College
Charlestown, MA

Skills

  • Verbal and Written Communication
  • Problem-Solving
  • Time Management
  • Instructional support
  • Multitasking and Prioritization
  • Efficient and Detail-Oriented

Timeline

Call Reviewer

Humanatic
08.2022 - Current

Live-Out Nanny

Private Family Care
06.2021 - Current

E-Commerce Personal Shopper

Whole Foods Market Inc
04.2021 - 08.2023

Childcare Provider

Care Concierge
01.2017 - 06.2021

Volunteer Elementary Academic Mentor

Boston Partners In Education
10.2016 - 06.2018

Sales Associate

Macy's
10.2013 - 01.2017

No Degree - Early Childhood Education

Bunker Hill Community College

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Salimah Browder