Salimata Gueye
Bloomfield
Summary
Results-driven professional with 1 year of experience seeking a Manager role, leveraging strong organizational skills and a persuasive sales approach. Proven track record in client engagement and relationship-building, with expertise in developing KPIs and data-driven performance reports. Adept in marketing strategy and adaptable in fast-paced, dynamic environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Representative- foreign exchange
Uno Forex
Manhattan
12.2025 - Current
- Assisted customers with currency exchange and international money transfers, ensuring smooth transactions and customer satisfaction
- Guided customers on exchange rates and transfer options for African destinations, facilitating informed decisions
- Processed transactions accurately, including high-volume cash handling
- Ensured compliance with financial regulations and security procedures
- Delivered high-quality customer service in fast-paced environment, enhancing customer experience and loyalty
Sales Intern
Galsen Security
Marseille
01.2025 - 07.2025
- Identified and engaged new B2B and B2C clients, expanding customer base.
- Presented tailored security solutions that addressed specific client needs, improving client satisfaction.
- Supported full sales cycle from prospecting to contract signing, facilitating successful deal closures.
- Marseille, France
Real Estate Intern
SABLUX Immobilier
Dakar
06.2023 - 08.2023
- Gained practical knowledge in property law and real estate operations, deepening understanding of industry regulations and practices.
- Supported client service and sales prospecting, enhancing customer satisfaction and aiding business development efforts.
- Honed communication, analytical, and organizational skills through hands-on experience in dynamic real estate environment.
- Dakar, Senegal
Maternity Intern
Clinique Internationale de Dakar
Dakar
05.2017 - 06.2017
- Supported maternity staff in patient care and coordination, contributing to improved departmental workflow.
- Cultivated communication, empathy, and organizational skills through daily interactions and support tasks.
- Dakar, Senegal
Intern
Dakar Dem Dikk
Dakar
04.2016
- Supported HR operations by learning key administrative processes, enhancing knowledge of payroll management and employee welfare initiatives.
- Assisted in workplace health, safety, and professional development programs, broadening understanding of organizational operations.
- National Public Transport Company, Dakar, Senegal
Education
MBA - Business Engineering
Idrac Business School
Lyon, France01-2025
Bachelor - International Management
BEM (Bordeaux Management School)
Dakar, Senegal01-2023
Skills
- Foreign Currency Transactions
- Transaction Management
- Customer service skills
- Client relations
- Sales Support
- Sales strategy
- KPI development
- Excellent Organizational Skills
- Organizational skills
- Team adaptability
- Problem solving
- Conflict Resolution
- Workplace professionalism
- Customer service
Languages
French
Native/ Bilingual
Certification
Omnex-money transfer
Timeline
Customer Service Representative- foreign exchange
Uno Forex
12.2025 - Current
Sales Intern
Galsen Security
01.2025 - 07.2025
Real Estate Intern
SABLUX Immobilier
06.2023 - 08.2023
Maternity Intern
Clinique Internationale de Dakar
05.2017 - 06.2017
Intern
Dakar Dem Dikk
04.2016
MBA - Business Engineering
Idrac Business School
Bachelor - International Management
BEM (Bordeaux Management School)