Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Salina Akter

Middletown

Summary

Dedicated and adaptable professional with a strong background in customer service, team leadership, and fast-paced work environments. Proven ability to engage with diverse customers, resolve concerns efficiently, and contribute to smooth daily operations. Detail-oriented and dependable, with hands-on experience in food service and retail management. Eager to bring a positive attitude and a strong work ethic to a customer-focused retail team.

Overview

1
1
year of professional experience

Work History

Assistant Manager

SUBWAY®Restaurants
Middletown
04.2024 - Current
  • Delivered exceptional customer service in fast-paced environment, fostering satisfaction and repeat business.
  • Supervised and coached team, enhancing teamwork, efficiency, and positive store atmosphere.
  • Handled cash transactions using POS systems, ensuring accurate drawer balancing at closing.
  • Managed inventory levels and coordinated with vendors to maintain optimal product availability.
  • Assisted with store displays and promotional signage to enhance customer engagement.
  • Resolved customer concerns effectively, transforming challenges into positive experiences.
  • Trained new hires on company policies, food safety standards, and service protocols.

Crew member

Aroy Thai Restaurant
Middletown
01.2025 - 07.2025
  • Ensured a welcoming atmosphere by greeting customers and efficiently taking orders.
  • Coordinated food service with kitchen staff during peak hours to enhance efficiency.
  • Maintained cleanliness and presentation standards in the dining area.
  • Resolved customer feedback and minor issues to promote satisfaction and repeat visits.

Education

High School Diploma -

Jolil Ambia College Bangladesh
Bangladesh
04-2002

Skills

  • Customer service excellence
  • Cash handling
  • Team collaboration
  • Time management
  • Problem solving
  • Inventory management and merchandising
  • Verbal communication
  • Multitasking in fast-paced environments

Languages

English
Professional

Affiliations

  • Community volunteering and organizing local events
  • Passionate about cooking and exploring international cuisines
  • Active in fitness and wellness routines for overall health
  • Enjoy reading, personal development, and lifelong learning
  • Involved in cultural and social groups to build strong connections

References

References available upon request.

Timeline

Crew member

Aroy Thai Restaurant
01.2025 - 07.2025

Assistant Manager

SUBWAY®Restaurants
04.2024 - Current

High School Diploma -

Jolil Ambia College Bangladesh

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