Summary
Overview
Work History
Education
Skills
Timeline
Generic

Salina Bell

Cleveland,Georgia

Summary

Highly-qualified Housekeeping Supervisor offering 5+ years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs.

Overview

5
5
years of professional experience

Work History

Cleaning-supervisor

Heidi Motel
01.2022 - 12.2023
  • Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
  • Increased employee performance through effective supervision and training.

Cabin Crew Member

Cabin Rentals Of Helen
01.2019 - 01.2021
  • Trained and mentored all new personnel to maximize quality of service and performance

  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Coordinated deep-cleaning projects during off-peak periods to keep the property looking fresh yearround.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Polished fixtures to achieve professional shine and appearance.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Improved guest satisfaction by promptly addressing concerns and ensuring cleanliness throughout the property.
  • Collaborated with management to develop and execute departmental budgets, consistently meeting financial goals.
  • Developed strong relationships with vendors to negotiate favorable pricing on supplies and services.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Managed housekeeping team effectively for timely room turnovers and consistent high-quality results.
  • Maintained a safe working environment by enforcing safety protocols and conducting regular inspections.
  • Managed laundry sorting, washing, drying, and ironing.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Worked with front desk to respond promptly to all guest requests.
  • Oversaw laundry operations to ensure timely delivery of clean linens for the entire hotel property.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.

Education

High School Diploma -

North Hall High School
Gainesville, GA
05.2009

Associate of Arts - Medical Office Assistance

Gwinnett College
Lilburn, GA
03.2015

Skills

  • Staff Training
  • nsVacuuming and sweepisweepi
  • Employee evaluations
  • Time management abilities
  • Grounds Maintenance
  • Cleaning bathrooms
  • Staff evaluations
  • Vacuuming and sweeping
  • Staff SchSchedule
  • ty
  • Inventory Replenishment
  • Customer Service
  • Professionalism
  • Microsoft Office
  • Guest Relations
  • Task assignment
  • Laundry and Dry Cleaning
  • Room Occupancy Maintenance
  • Organizational Skills
  • Facility Inspection
  • Staff Training
  • Preventive Maintenance
  • Word Processing
  • Self Motivation
  • Continuous Improvement
  • Sorting and washing laundry
  • Professional Demeanor
  • Adaptability and Flexibility
  • Multitasking
  • Training and mentoring

Timeline

Cleaning-supervisor

Heidi Motel
01.2022 - 12.2023

Cabin Crew Member

Cabin Rentals Of Helen
01.2019 - 01.2021

High School Diploma -

North Hall High School

Associate of Arts - Medical Office Assistance

Gwinnett College

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Salina Bell