Salina Haile
Oakland,CA
Summary
Compassionate healthcare professional with a focus on patient care, highly productive in fast-paced environments and proficient at completing tasks efficiently. Specialized skills include vital signs monitoring, patient hygiene assistance. Excel in communication, empathy, and teamwork, ensuring optimal patient comfort and support.
Overview
13
13
years of professional experience
Work History
Certified/Restorative Nurse Assistant
Canyon Creek Post Acute
Castro Valley, California
05.2024 - Current
- Facilitated personal hygiene management and mobility assistance for residents.
- Monitored patient health and behavior, reporting changes to nursing staff promptly.
- Maintained accurate patient records while ensuring a clean and safe environment.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Helped residents walk with or without self-help devices.
- Answered call lights promptly and responded to patient needs accordingly.
- Participated in training sessions to enhance caregiving skills and knowledge.
- Collaborated with interdisciplinary team members to ensure optimal patient outcomes.
Certified Nurse Assistant
Lake Merritt Healthcare
Oakland, CA
05.2024 - Current
- Provided assistance with daily living activities and personal hygiene needs for patients.
- Monitored vital signs and promptly reported changes to nursing staff.
- Ensured cleanliness and organization of patient rooms and common areas.
- Documented patient information accurately within medical records systems.
- Collaborated with healthcare team to create individualized care plans for patients.
- Responded promptly to call lights and addressed patient needs effectively.
Behavioral Therapist
Center for social Dynamics
Alameda, CA
04.2019 - 01.2024
- Implemented behavior intervention plans for clients with developmental disabilities.
- Collaborated with multidisciplinary teams to create tailored treatment strategies.
- Provided direct support in therapeutic sessions to reinforce positive behaviors.
- Monitored and documented client progress and behavioral changes accurately.
- Educated families on effective behavior management techniques for home implementation.
- Instructed clients in social skills training focused on positive reinforcement and prompting.
- Supported clients in developing self-help skills, including dressing and independent eating.
Rental Sales Agent
Hertz Rent-a-Car: Dollar/Thrifty
Oakland, CA
10.2017 - 12.2018
- Processed rental transactions using the company's reservation system.
- Provided exceptional customer service during pick-up and return processes.
- Resolved customer inquiries and complaints promptly and professionally.
- Collaborated with team members to enhance operational efficiency at the location.
- Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.
- Employed sales techniques to boost sales and services.
- Answered telephones to assist customers and resolve issues.
- Collected payment by processing credit card transactions.
Front House Manager/Cashier
Paulista Brazilian Restaurant and Taproom
Oakland, CA
10.2017 - 05.2018
- Assisted customers with product inquiries and provided excellent service.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
Greeter/ Rental Sales/Return Agent
Enterprise Holdings
San Francisco, CA
05.2015 - 07.2017
- Welcomed guests with a friendly smile and positive demeanor.
- Maintained cleanliness and organization of the front area for optimal guest experience.
- Collaborated with staff to ensure smooth operations during peak hours.
- Handled visitor feedback promptly to improve overall satisfaction levels.
- Processed rental transactions using company software systems.
- Verified rental eligibility by checking driver's license, insurance card, credit card information, and other required documents.
- Returned vehicles to designated areas after rentals were completed according to established procedures.
Financial Aid Student Assistant
West Valley Financial Aid
Saratoga, CA
08.2012 - 08.2013
- Coordinated communications between students and financial aid advisors for effective support.
- Resolved inquiries related to financial aid processes through effective problem-solving skills.
- Collaborated with team members to streamline communication processes within the office.
- Responded to inquiries regarding scholarships, grants, and loan options for students.
- Managed incoming phone calls and inquiries from prospective students and parents.
- Maintained accurate records in accordance with departmental procedures.
- Performed data entry tasks into the department's database system.
Education
LVN -
Hayward, CA
Hayward, CA06.2026
Certificate - CNA
VIP School of Nursing
San Leandro, CA11-2023
AA - Biology
Berkeley, CA
Berkeley, CA06.2018
High School Diploma -
Lathrop, CA
Lathrop, CA05.2012
Skills
- Record keeping
- Behavior intervention
- Communication skills
- Patient management
- Patient-focused care
- Maintaining privacy
- Time management
- Record keeping
- Behavior intervention
- Communication skills
- Patient management
- Patient-focused care
- Maintaining privacy
- Time management
Languages
- Fluent in English
- Fluent in Tigrinya
Languages
Tigrinya
Full Professional
References
References available upon request.
Timeline
Certified/Restorative Nurse Assistant
Canyon Creek Post Acute
05.2024 - Current
Certified Nurse Assistant
Lake Merritt Healthcare
05.2024 - Current
Behavioral Therapist
Center for social Dynamics
04.2019 - 01.2024
Rental Sales Agent
Hertz Rent-a-Car: Dollar/Thrifty
10.2017 - 12.2018
Front House Manager/Cashier
Paulista Brazilian Restaurant and Taproom
10.2017 - 05.2018
Greeter/ Rental Sales/Return Agent
Enterprise Holdings
05.2015 - 07.2017
Financial Aid Student Assistant
West Valley Financial Aid
08.2012 - 08.2013
LVN -
Hayward, CA
Certificate - CNA
VIP School of Nursing
AA - Biology
Berkeley, CA
High School Diploma -
Lathrop, CA
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