Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Salina Hughes

Clinton Township

Summary

Dynamic Sr. Manager with extensive experience at R1RCM, excelling in financial reporting and team leadership. Proven track record in streamlining reconciliation processes and enhancing operational efficiency. Skilled in Excel and fostering exceptional team performance, driving significant improvements in accuracy and compliance within cash posting operations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sr Manager- Cash Posting

R1RCM
04.2025 - Current
  • Create detailed reports on project progress for senior management review.
  • Provide strategic direction to departmental heads regarding resource allocation decisions.
  • Manage a team of 10 or more employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
  • Facilitate team meetings and workshops to align on goals and strategies.
  • Conduct performance reviews and provide feedback to direct reports for career development.
  • Create automated processes to streamline account reconciliations.
  • Analyze, research, and resolve discrepancies in accounts.
  • Educate staff on proper accounting practices related to reconciliation processes.
  • Identify trends in reconciliation errors, and recommend corrective action plans.
  • Manage the reconciliation process for multiple accounts simultaneously.
  • Generate reports summarizing the results of completed reconciliations.
  • Assist with the preparation of year-end audit schedules and documents as needed.
  • Complete month-end and year-end closings, keep records audit-ready, and monitor the timely recording of accounting transactions.

Manager - Cash Posting

R1RCM
04.2024 - 04.2025
  • Manage the reconciliation process for multiple accounts simultaneously.
  • Identify trends in reconciliation errors, and recommend corrective action plans.
  • Maintain detailed records of all reconciliations performed.
  • Educate staff on proper accounting practices related to reconciliation processes.
  • Evaluate existing policies and procedures for effectiveness and compliance.
  • Collaborate with other departments to resolve complex accounting problems.
  • Maintain accurate records of all transactions for audit purposes.
  • Analyze, research, and resolve discrepancies in accounts.
  • Review and reconcile daily cash transactions to ensure accuracy.
  • Complete month-end and year-end closings, keep records audit-ready, and monitor the timely recording of accounting transactions.
  • Implement new processes and automation practices

Operations Leader - Cash Posting

R1RCM
10.2022 - 04.2024
  • Train/Coach Team.
  • Process Planning and Standardization.
  • Delegation
  • Create cash reports.
  • Create job aids and standard operating procedures.
  • Payroll Process system access request.
  • Create aging open balance reports.
  • Resolve escalated accounts receivable.
  • Provider/Facility Enrollments.
  • Deposit Reconciliation.
  • Educated staff on proper accounting practices related to reconciliation processes.
  • Created automation processes to streamline account reconciliations.
  • Evaluated existing policies and procedures for effectiveness and compliance.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.

Supervisor - Cash Posting

R1RCM
10.2020 - 10.2022
  • Post incoming payments
  • Reconcile escalated accounts receivable
  • Resolve accounts receivable inquiries from other departments
  • Update W9 information with payers as needed
  • Train/Coach team
  • Reconcile insurance audits
  • Payroll

Accounts Receivable/Cash Posting Representative

R1 RCM
08.2019 - 10.2020
  • Posting incoming payment receivables
  • Reconcile escalated accounts receivable
  • Resolve accounts receivable inquiry questions from other departments
  • Contact insurance companies regarding missing payments
  • Contact insurance companies to correct payment addresses
  • Contact insurance companies for explanation of payment details
  • Reconcile insurance audits

Medical Insurance Biller

R1 RCM
05.2017 - 08.2019
  • Bill out hospital medical claims to insurance companies
  • Reconcile rejected claims
  • Customer Service
  • Answer customer billing questions
  • Working aging balance reports
  • Editing UB04 claims
  • Working 72 hour reports
  • Working same day overlap reports
  • Data Entry
  • Train new employees
  • Coach existing employees
  • Resolve front end billing edits
  • Combining claims
  • Editing 1500 claim formsClaims statusing
  • Reconcile claim denials

Medical Insurance Billing Specialist

Binsons Hospital Supplies
02.2016 - 05.2017
  • Bill out medical claims to insurance companies
  • Reconcile rejected claims
  • Customer Service
  • Answer customer billing questions
  • Running and working aging balance reports
  • Mailing invoices
  • Processing over the phone payments
  • Data entry
  • Submit for Insurance Prior Authorization
  • Filing EDI claims
  • Editing 1500 claim forms
  • Resolve front end billing edits and rejections
  • Reconcile claim denials
  • Reconcile insurance underpayments

Customer Service Team Leader

Binsons Hospital Supplies
10.2014 - 03.2016
  • Train new employees
  • Coach and train existing employees
  • Maintaining the flow of incoming calls
  • Complete employee evaluations
  • Answer customer questions regarding billing, products, and services
  • Oversee the flow of incoming calls
  • Complete process reviews
  • Process orders
  • Process new enrollment

Customer Service Representative

Binsons Hospital Supplies
05.2012 - 10.2014
  • Assist customers of Binsons Hospital Supplies
  • Process new enrollment
  • Maintain a high level of customer satisfaction
  • Maintain the flow of inbound calls in a timely manner
  • Answer questions regarding billing, products, and services
  • Make outbound calls to dr offices, home health facilities, and etc on the customers behalf
  • Check insurance eligibility
  • Chase and document prescriptions in a timely manner
  • Creating and Processing orders
  • Data Entry
  • Submit Prior Authorization request to insurance company

Education

Medical Billing Certificate -

Dorsey Business Schools
Roseville, MI
02.2004

General Diploma -

Detroit Denby High School
Detroit, MI
06.1997

Skills

  • Invoice statements
  • Customer service standards
  • Financial records and reporting
  • Deposit dashboard updates
  • Validation of discrepancies
  • Daily/Monthly Reconciliations
  • Payment reviewing
  • Claim forms
  • Epremis
  • Excel
  • Citrix
  • Exceptional leadership skills

Certification

Certified Medical Biller, 02/2004, Current

Timeline

Sr Manager- Cash Posting

R1RCM
04.2025 - Current

Manager - Cash Posting

R1RCM
04.2024 - 04.2025

Operations Leader - Cash Posting

R1RCM
10.2022 - 04.2024

Supervisor - Cash Posting

R1RCM
10.2020 - 10.2022

Accounts Receivable/Cash Posting Representative

R1 RCM
08.2019 - 10.2020

Medical Insurance Biller

R1 RCM
05.2017 - 08.2019

Medical Insurance Billing Specialist

Binsons Hospital Supplies
02.2016 - 05.2017

Customer Service Team Leader

Binsons Hospital Supplies
10.2014 - 03.2016

Customer Service Representative

Binsons Hospital Supplies
05.2012 - 10.2014

Medical Billing Certificate -

Dorsey Business Schools

General Diploma -

Detroit Denby High School

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