Summary
Overview
Work History
Education
Skills
References
Languages
References
Timeline
Generic

Salina Khan

Astoria,New York

Summary

Highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Customer Relations Manager, Swap Manager, Inventory Manager

Acura
Manhattan, NYC
02.2012 - 01.2013
  • Locating cars & completing all necessary paperwork
  • Keeping track and updating inventory board on a daily basis
  • Conducting follow up service calls
  • Conducting follow up sales calls
  • Posting RDR’s
  • Experienced in IN and ADP.
  • Addressed inquiries from clients and department team members.

Finance Representative

AT&T Mobility
Queens, NY
12.2007 - 01.2009
  • Prepares store for yearly Audits
  • Cash
  • Inventory
  • Point of Sale
  • Safety
  • Security
  • Staff (Training and Coaching).
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.

Office Manager

City Air-Conditioning and Refrigeration Services
Manhattan, NY
01.2003 - 01.2006
  • Typing contracts and proposals for job bids
  • Bank deposits
  • Billing.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office inventory and placed new supply orders.

Customer Service Representative

American Airlines
Trinidad, WI
01.2000 - 01.2001
  • Reservations
  • Ticketing
  • Booking hotels and car rentals on a daily basis.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered inbound calls, chats and emails to facilitate customer service.

Education

Skills

  • Business Operations
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Strong Work Ethic
  • Data Entry
  • Paperwork Processing
  • Decision-Making
  • Strategic Thinking
  • Research and Due Diligence
  • Quality Assurance

References

  • Keith Bryan, District Manager, AT&T Mobility, 718-679-3032
  • Pablo Maldonado, SM, AT&T Mobility, Junction Blvd, 718-898-0140

Languages

English
Professional

References

References available upon request.

Timeline

Customer Relations Manager, Swap Manager, Inventory Manager

Acura
02.2012 - 01.2013

Finance Representative

AT&T Mobility
12.2007 - 01.2009

Office Manager

City Air-Conditioning and Refrigeration Services
01.2003 - 01.2006

Customer Service Representative

American Airlines
01.2000 - 01.2001

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Salina Khan