Summary
Overview
Work History
Education
Skills
Timeline
Generic

Salina Kidane

Harrisburg,PA

Summary

Dedicated professional with a strong track record in customer service, communication, problem-solving, and teamwork. Meticulous attention to detail and commitment to ensuring comfort and safety for team members and passengers. Experienced Travel Analyst Intern proficient in overseeing travel benefits verification and analysis using SABRE software and travel guides. Backed by a solid educational foundation in international studies.

Overview

6
6
years of professional experience

Work History

Travel Analyst Intern

Piedmont Airlines
10.2023 - Current
  • As a Travel Analyst Intern, I oversee the verification and analysis of employee travel benefits, using SABRE software to confirm business travel arrangements
  • I handle inquiries, drawing on my extensive knowledge of the AA Travel Guide for effective travel planning
  • With attention to detail and strong communication skills, I play a vital role in ensuring a seamless travel experience for our employees.

Receptionist

Dorman Products
09.2023 - 01.2024
  • Organized receptionist with a proven track record in exceptional customer service
  • Proficient in front desk operations, multi-line phone systems, and office software
  • Skilled in maintaining a professional reception area and coordinating administrative tasks for effective communication

Community Assistant

Pennsylvania Western University
08.2021 - 08.2023
  • Resolved conflicts among students, fostering a harmonious living and learning community
  • Implemented public/private interventions to address diverse cultural challenges
  • Demonstrated exceptional organizational skills in coordinating events and activities
  • Assist in developing and implementing community engagement programs to enhance the overall student experience.

Government Internship

Commonwealth of Pennsylvania
11.2017 - 03.2018
  • Conducted comprehensive accident report analysis, contributing to improved safety measures
  • Attended state budget meetings and prepared concise summaries for senior officials
  • Oversaw and mentored a team of interns, facilitating a collaborative learning environment.

Education

Bachelor of Arts - International/Global Studies

Pennsylvania Western University
California, PA
12.2023

Skills

  • Research Analytical Skills
  • Detail Orientated
  • Cross Cultural Collaboration
  • Customer Service
  • Analytical Thinking

Timeline

Travel Analyst Intern

Piedmont Airlines
10.2023 - Current

Receptionist

Dorman Products
09.2023 - 01.2024

Community Assistant

Pennsylvania Western University
08.2021 - 08.2023

Government Internship

Commonwealth of Pennsylvania
11.2017 - 03.2018

Bachelor of Arts - International/Global Studies

Pennsylvania Western University
Salina Kidane