Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Salina Morales

Fruita,UT

Summary

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Papa Johns
01.2025 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

House Keeper

Tyree Lassen Cleaning Llc
04.2023 - 06.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Assistant Store Leader

711
05.2022 - 04.2023
  • Recruited and hired talented individuals bringing depth and experience to organization.
  • Assisted with the successful launch of promotional campaigns, leading to increased sales during peak periods.
  • Actively contributed towards fostering a culture of continuous improvement, supporting the achievement of store-wide objectives.
  • Built relationships with team members to encourage willingness to address concerns and issues.
  • Trained new-hires on [type] procedures to better service customers.
  • Supervised [Number] co-workers.
  • Managed team workload to reach production targets.
  • Trained new team members on store policies, procedures, and sales techniques for improved performance.
  • Collaborated with Store Leader to develop strategies for achieving sales goals and driving revenue growth.

Shift Lead

Burger King
05.2020 - 05.2021
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.

Deli Team Member

Flying J
04.2019 - 04.2020
  • Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
  • Contributed to team efficiency by cross-training in various departments and assisting colleagues as needed.
  • Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
  • Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
  • Safely handled all food items, adhering to proper sanitation guidelines and ensuring that customers received only top-quality products.
  • Improved inventory management by conducting regular stock checks and promptly reporting any discrepancies.
  • Prepared custom sandwich orders according to customer specifications, ensuring consistency in quality and presentation.

Team Member

Del Taco
06.2018 - 04.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Education

GED -

College of Southern Idaho
Twin Falls, ID

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Policy enforcement

Timeline

Assistant Manager

Papa Johns
01.2025 - Current

House Keeper

Tyree Lassen Cleaning Llc
04.2023 - 06.2024

Assistant Store Leader

711
05.2022 - 04.2023

Shift Lead

Burger King
05.2020 - 05.2021

Deli Team Member

Flying J
04.2019 - 04.2020

Team Member

Del Taco
06.2018 - 04.2019

GED -

College of Southern Idaho

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Salina Morales