Salina Scott
San Diego,CA
Summary
Experienced property manager with strong skills in tenant satisfaction and conflict resolution. Proven ability to enhance operational efficiency and effectively manage property operations.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Property Manager
F&F Properties
La Jolla, California
10.2024 - Current
- Conducted inspections of vacant units to verify compliance with safety standards prior to leasing.
- Collected rent payments punctually to maintain consistent cash flow from tenants.
- Resolved tenant disputes through active listening and mediation, achieving timely solutions.
- Advised landlords on effective marketing strategies to expedite tenant acquisition.
- Managed eviction processes in accordance with legal regulations when necessary.
- Addressed resident complaints promptly and facilitated expedited maintenance requests.
- Maintained cleanliness and repair of all common areas consistently throughout the property.
Asst Community Director
Villages Of Monterey
Oceanside, California
01.2021 - 10.2024
- Negotiated pricing terms and project timelines with vendors, including landscapers and contractors.
- Supervised staff by directing daily tasks and conducting performance evaluations.
- Investigated on-site incidents, such as noise disturbances and vandalism cases.
- Conducted property tours for prospective residents, generating leads and processing rental applications.
- Ensured timely collection of rent payments while enforcing late fees when necessary.
- Assisted in daily operations of residential community by responding to resident inquiries and resolving conflicts.
- Managed 426 units to maintain high occupancy rates and resident satisfaction.
Personal Banker Officer
Wells Fargo
Oceanside, California
02.2012 - 01.2021
- Processed customer transactions with accuracy and efficiency to boost client satisfaction.
- Developed strong client relationships through tailored banking solutions.
- Educated customers on digital banking tools, enhancing service usage.
- Assisted clients in account management while promoting financial products.
- Resolved customer inquiries and concerns with professionalism and empathy.
- Reconciled discrepancies between bank statements and internal records efficiently.
General Manager of Food Service
Firehouse Subs
Oceanside, California
01.2010 - 03.2013
- Streamlined food preparation processes, enhancing efficiency and reducing waste during daily operations.
- Managed vendor relationships to secure high-quality supplies and negotiate favorable terms.
- Monitored inventory levels to maintain optimal stock and minimize food costs effectively.
- Coordinated special events and promotions, boosting customer attraction and community engagement.
- Trained and supervised staff in all aspects of restaurant operations for improved performance.
- Resolved customer complaints promptly, upholding excellent standards of customer service.
Education
High School Diploma -
Buchanan High School
Clovis 06-2000
Some College (No Degree) - Medical Asst
Vista Adult School
Vista, CASkills
- Property inspection and lease management
- Conflict resolution strategies
- Marketing planning
- Legal compliance expertise
- Tenant relations management
- Regulatory compliance
- Loan processing
- Risk assessment
- Financial product knowledge
- Customer relationship management
- Money handling
- Teller operations
- Food safety regulations
- Inventory management
- Staff training
- Time management
- Problem solving
Certification
Diversity & Inclusion
References
References available upon request.
Timeline
Property Manager
F&F Properties
10.2024 - Current
Asst Community Director
Villages Of Monterey
01.2021 - 10.2024
Personal Banker Officer
Wells Fargo
02.2012 - 01.2021
General Manager of Food Service
Firehouse Subs
01.2010 - 03.2013
High School Diploma -
Buchanan High School
Some College (No Degree) - Medical Asst
Vista Adult School