Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Salina Renteria

Kansas City,KS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ambitious CNA possessing experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Sorter

United Parcel Service
04.1999 - Current
  • Co-Chair, Safety Committee
  • Utilize sorting systems to sort items fast and accurately.
  • Follow safety procedures to prevent injury and maintain safe working environment.
  • Conducted safety observations to help maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Provided feedback to production team regarding safety concerns.
  • Investigated customer complaints to take necessary corrective actions.
  • Acclimate new hires through a 6-week mentoring program about the importance of safety with weekly assessments
  • CERC
  • Facilitate recognition programs
  • Moises , Supervisor; (913) 573-4869

Data Transcriber

Internal Revenue Service
03.2007 - 02.2021
    • Seasonal; transcribed data and input and process checks; Grade Level: GS-04
    • Verified accuracy of data before transcribing.
    • Compiled and verified accuracy and sorting information to prepare source data for computer entry.
    • Located and corrected data entry errors and reported to management.
    • Completed data entry tasks with accuracy and efficiency.
    • Organized, sorted, and checked input data against original documents.
    • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
    • Entered data into various computer systems accurately.
    • Sorted documents and maintained organized filing process.
    • Verified accuracy of data entered into system to produce error-free reports.
    • Entered numerical data into databases with speed and accuracy using 10-key pad.
    • Resolved discrepancies in data entry activities for accurate, complete jobs.
    • Verified data entered into database by reviewing, correcting and deleting data.
    • Researched online and offline sources to obtain information for official documents or correspondence.
    • Job Verify, 1 (800) 367-5690, x10114

Data Entry Operator

Hallmark Cards, Inc
08.2009 - 01.2010
  • Data Entry
  • Updating previous data system and converting to new system
  • Completed data entry tasks with accuracy and efficiency.
  • Maintained files, records and chronologies of entry activities.
  • Jane Lohman, Supervisor; (816) 545-2720
  • Scanned documents and saved in database to keep records of essential organizational information.

Data Entry Clerk

KCK Urban Academy
08.2002 - 05.2009
  • Develop and maintain spreadsheets/database for the volunteer management part of the organization
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Followed established procedures to enter and process data correctly.
  • Ursula Carrillo, Supervisor; (913) 963-2465

Customer Service Representative

Dot's Office Products
02.2006 - 03.2007
  • Answered phones, processed orders, handled customer service related issues, general secretarial work including filing, copying, data entry
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Promoted available products and services to customers during service, account management, and order calls.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Dot Lybarger, Supervisor; (816) 221-8292

ESL Aide

Kansas City, Kansas Public Schools, Wyandotte High School
08.1999 - 05.2000
  • Assisted classroom teachers in the instruction of English as a Second Language students
  • Mentored and tutored individual students needing additional help.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Associate of Science - Nursing

Kansas City Kansas Community College
Kansas City, KS
12.2025

High School Diploma -

Wyandotte High School
Kansas City, Minnesota, KS
1998

Skills

  • Microsoft Office (Word, Excel, Power Point)
  • VIA Volunteer Database System
  • 10-key
  • Maintaining Confidentiality
  • Data Transcription
  • Filing
  • Transcribing Documents
  • Efficient Data Entry

Certification

  • CNA - Certified Nursing Assistant

Languages

Spanish
Elementary

Timeline

Data Entry Operator

Hallmark Cards, Inc
08.2009 - 01.2010

Data Transcriber

Internal Revenue Service
03.2007 - 02.2021

Customer Service Representative

Dot's Office Products
02.2006 - 03.2007

Data Entry Clerk

KCK Urban Academy
08.2002 - 05.2009

ESL Aide

Kansas City, Kansas Public Schools, Wyandotte High School
08.1999 - 05.2000

Sorter

United Parcel Service
04.1999 - Current

Associate of Science - Nursing

Kansas City Kansas Community College

High School Diploma -

Wyandotte High School

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Salina Renteria