Salinee Buakhai
Queens,NY
Summary
I'm experienced almost 10 years in Hospitality and Hotel Management, 2+ years of Sales Coordinator,1+ year of Housekeeper, and Waitress. I'm proud of my achievements while working in Hotels where I dedicated my dynamic soul of Hospitality to making guests feel welcome and appreciated and continue to seek ways to broaden my skills and knowledge.
Overview
11
11
years of professional experience
Work History
Waitress
Omakase room by Mitsu
Manhattan, NY
09.2021 - Current
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Developed positive relationships with regular customers through friendly conversation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Waitress
JW Marriott Hotel
Bangkok, Thailand
07.2015 - 05.2016
- Ensure food orders are finished being plated and coursed out correctly before appropriately serving to guests.
- Knowledge of the menu, with the ability to make suggestions who asked by guests.
- Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed.
Sales Coordinator
The Emerald Hotel
Bangkok, Thailand
03.2013 - 05.2015
- Correspond via email and telephone with Group Clients and Travel Advisors regarding group leads and individual reservation requests.
- Communicate internally with Reservations Team, Front Office Team, and other departments for guest preferences and stay requests.
- Support Sales & Catering team sales strategy and business objectives.
- Provide support for customer events as needed.
Education
Bachelor of Arts - Tourism And Hotel Management
Mahasarakham University
Bangkok,Thailand07-2008
Skills
- Service Mind
- Neat,calm and detailed
- Hard working and hight patient
- Able to work under pressure
- Positive attitude
- Empathy to others
Timeline
Waitress
Omakase room by Mitsu
09.2021 - Current
Waitress
JW Marriott Hotel
07.2015 - 05.2016
Sales Coordinator
The Emerald Hotel
03.2013 - 05.2015
Bachelor of Arts - Tourism And Hotel Management
Mahasarakham University
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