Saliou Diallo
Bronx
Summary
Attentive Attractions Attendant supervising and monitoring operational procedures to promote safe experiences. Successfully building positive rapport with customers, maintaining professional appearance and upholding strong public image.
Overview
2026
2026
years of post-secondary education
Work History
Ride Operator
Playland Park
Bronx
05.2024 - 08.2024
- Operated rides safely for guests of all ages.
- Ensured compliance with safety regulations and procedures.
- Monitored ride operations and reported issues promptly.
- Assisted guests with boarding and disembarking from rides.
- Maintained cleanliness and organization in ride areas.
- Provided excellent customer service to enhance guest experience.
- Conducted pre-ride inspections to confirm safety equipment functionality.
- Collaborated with team members to ensure smooth ride operations.
- Ensured safety of guests by enforcing ride and park policies.
- Assisted with loading, unloading, and securing passengers on rides.
- Pulled down safety bars and secured riders according to specified attraction details.
- Operated control panels for ride systems and monitored audio and visual equipment.
- Monitored guest behaviour while riding attractions.
- Provided customer service to guests in a friendly manner.
- Collaborated with team members to ensure smooth operation of all attractions.
- Checked seatbelts of riders to maximize safety and manage risk.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Verified rider height requirements for each attraction prior to boarding.
- Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
- Maintained cleanliness of rides and surrounding area.
- Performed daily inspections of rides according to company guidelines.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
- Adhered to all safety regulations while operating the rides at all times.
- Greeted customers upon arrival at the entrance gates.
- Performed regular tests on rides and documented results accurately.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Resolved customer complaints in a professional manner.
- Demonstrated knowledge of ride operations, including proper use of restraints.
- Provided assistance to guests who required special attention due to disabilities or mobility challenges.
- Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
- Assisted patrons with unloading and loading to remain compliant with safety regulations.
- Gave cohesive directions to guests to easily find attractions, restaurants, and restrooms.
- Operated attraction equipment precisely to concur with operational procedures.
- Communicated with manager to discuss ride maintenance or repair issues.
- Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
- Conducted emergency procedures when necessary in accordance with safety protocols.
- De-boarded passengers for safety to repair attraction equipment for optimal operation.
- Educated patrons on facilities, entertainment options and rules and regulations.
- Kept up-to-date on new developments related to ride operations through training sessions and manuals.
- Responded quickly in emergency situations following established protocols.
- Participated in regular safety drills and training sessions to enhance emergency preparedness.
- Updated ride operation logs and maintenance records accurately and timely.
- Responded promptly to ride malfunctions, implementing emergency procedures when necessary.
- Maintained cleanliness around ride area, ensuring a pleasant environment for guests.
- Handled guest inquiries and resolved complaints regarding ride experiences.
- Enforced age and height restrictions for ride access, ensuring compliance with regulations.
- Monitored weather conditions to ensure ride safety during adverse weather.
- Managed ride lighting and sound effects, enhancing guest experience.
- Assisted in the development of emergency evacuation plans for rides.
- Ensured safe operation of amusement park rides, adhering to strict safety protocols.
- Operated ride control panels and monitored ride performance during operation.
- Cleaned vehicles, booths and seats on rides to achieve sanitary compliance with park regulations.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Monitored patrons and equipment during rides to prevent accidents.
- Closed down rides with faulty equipment and notified supervisor.
- Remained up to date on emergency practices and procedures to guide patrons to safety if necessary.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Delivered crucial safety information to patrons and checked machinery before starting rides.
- Booted unruly and potentially endangering patrons from rides and amusement park.
Education
Charter School of Educational Excellence
Yonkers, NYSkills
- Ride operation
- Safety compliance
- Emergency procedures
- Customer service
- Team collaboration
- Mechanical troubleshooting
- Attention to detail
- Communication skills
- Problem solving
- Ride set up
- Emergency evacuation procedures
- Safety management
- Ticket collection
- Operation and control
- Ticket taking
- Safety procedures
- Parts inventory
- Hospitality and accommodation
- Behavior management
- Safety monitoring
- Equipment maintenance
- Operations monitoring
- Equipment inspection
- Safety reporting
- Code inspections
- Policy compliance
- Public speaking
- Stress management
- Conflict management
- Guest relations
- Crowd management
- Multitasking Abilities
- Ride loading and unloading
- Multitasking
- Emergency preparedness
- Flexible schedule
- Crisis management
- Task prioritization
- Customer assistance
- Teamwork
- Problem-solving
- Public safety
Languages
Fulani
Native/ Bilingual
Affiliations
- I’ve been on multiple beach cleanups
- I’ve assisted in multiple food drives
- I’ve gone on hospital visits
- I’ve gone to science events
References
References available upon request.
Timeline
Ride Operator
Playland Park
05.2024 - 08.2024
Charter School of Educational Excellence