Food and Beverage Server
Relais Hotel
01.2022 - 03.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Reduced wait times for customers by efficiently managing table turnover and coordinating with host staff on seating arrangements.
- Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Remained focused, calm and professional during peak rush hours.
- Anticipated customer needs and responded accordingly to increase customer satisfaction.
- Worked closely and successfully with kitchen staff and management to maximize customer satisfaction.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Addressed and handled customer complaints in polite and professional manner.
- Checked on guests throughout meal to attend to needs and provide great service.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
