Salisa Vannucci
Montague,USA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Billing Coordinator
Global Landscaping LLC
12.2003 - Current
- Processed payments from customers utilizing various payment methods such as credit cards, ACH transfers, PayPal.
- Proficient in QuickBooks.
- Prepared and submitted invoices to clients in a timely manner, ensuring accuracy of data entry and billing information.
- Answered telephone inquiries with friendly demeanor and full knowledge of billing department processes.
Front Office Coordinator
Carrollton Family Practice
03.2001 - 12.2003
- Ensured compliance with HIPAA regulations regarding patient privacy rights.
- Proficient in eClincalWorks, Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
- Developed strong customer service skills while interacting with patients, families and health care providers.
- Utilized problem solving techniques to resolve conflicts between patient accounts and insurance carriers.
- Processed payments from patients accurately using computerized systems.
- Answered incoming calls in a professional manner; routed calls to appropriate personnel or departments as needed.
- Provided excellent customer service both in person and over the phone by responding to questions promptly and courteously.
- Demonstrated ability to prioritize tasks and manage time effectively.
- Assisted with scheduling appointments, verifying insurance overage and collecting copays and deductibles from patients a check-in
Payment Posting Specialist
Med Synergies, Inc.
03.2000 - 03.2001
- Posting payments from insurance EOB’s
Billing Coordinator
IVTx of Dallas, Inc.
06.1997 - 03.2000
- Managed billing processes, ensuring timely and accurate invoicing for services rendered.
- Maintained accurate customer billing records for efficient revenue cycle management.
- Entered customer billing data accurately into accounting software for efficient recordkeeping.
- Implemented billing processes and procedures, including invoicing.
collections and payment processing. - Prepared complex financial reports for review by management team.
- Able to maintain accurate records and data entry with attention to
detail. - Verified patients benefits and explained them to the patient CPT and ICD-9 coding
- Administrative duties
Education
High school diploma -
Coppell High School
Coppell, TX05.1995
Some College - Basics
North Lake College
Irving, TXSkills
- Phone etiquette
- Medical office experience
- Cash handling (10 years)
- Medical billing
- Customer service
- Medical Records
- Data entry proficiency
- Accuracy and precision
- Strong communication
- Billing and collections
- Insurance verification and
Authorization - Multi-line phone systems
- Proficiency with Microsoft Office and
QuickBooks - Multitasking and organization
Certification
Driver's License
Timeline
Billing Coordinator
Global Landscaping LLC
12.2003 - Current
Front Office Coordinator
Carrollton Family Practice
03.2001 - 12.2003
Payment Posting Specialist
Med Synergies, Inc.
03.2000 - 03.2001
Billing Coordinator
IVTx of Dallas, Inc.
06.1997 - 03.2000
High school diploma -
Coppell High School
Some College - Basics
North Lake College