Constructed a comprehensive conversational talk track for the team, tailored to specific industries and personas
Developed key performance indicators for the team to measure progress and evaluate the performance
Crafted a comprehensive reference guide for effectively addressing and overcoming objections during cold calling
Assisted in the composition and refinement of sales cadences to optimize outreach and communication efforts
Facilitated interactive workshop on outbound prospecting techniques, providing guidance and instruction to enhance performance and increase results
Within the initial 60 days, I orchestrated a transformational leap in team performance, elevating attainment of assigned quota from a mere 75% to an impressive 95%
Sales Development Manager
Nitro
San Francisco, CA
06.2022 - 07.2022
As a Manager of Sales Development Representatives, I effectively oversaw, trained, and mentored a team of ten SDRs. Unfortunately, my employment was terminated as a result of the adverse effects of macroeconomic conditions on the company, leading to widespread layoffs
Sales Development Manager
ChurnZero
Washington, DC
11.2021 - 06.2022
Left because there was no support from my manager and no career growth opportunity
Provided effective leadership to a Sales Development team particularly in the areas of prospecting, cold-calling, outreach, and setting demos
Diligently steered my team towards fulfilling career paths through a strategic guidance approach
Conducted in-depth productivity analysis for my team, generated detailed reports, and consistently optimized performance for peak efficiency
Optimized each team member's pipeline, identified weak points, and taught strategies to maximize results
In close collaboration with Account Executives, I ensured seamless coordination of ideal demo hand-off
Facilitated the rapid onboarding and accelerated the learning curve of newly hired personnel
Actively participated in the recruitment and selection process to ensure the acquisition of the highest-caliber talent
Implemented Linkedin Sales Navigator as a KPI which contributed to 60% of all demos being booked
Led the team to a 105% overall quota attainment for 5 consecutive months
Sales Lead
Community
Los Angeles, CA
04.2020 - 10.2021
Position was based in Los Angeles and I moved to Virginia
Led my pod to exceed the quarterly MRR target by 5% for four consecutive quarters. Implemented regular role-playing exercises, analyzed challenges, and offered innovative solutions to elevate team performance
Actively supervised inbound sales web leads, and webchat for lead generation
Collaborated with cross-functional partners to create a call management process aligning sales and partnership teams, yielding a notable 7% revenue increase
Served as a product expert by providing up-to-date product information to my team
Designed and implemented the team's inaugural commission/incentive plan, effectively incentivizing and financially rewarding members for attaining their monthly goals
Collaborated with the HR department to implement a career growth track that established a clear path for my pod to progress from Inbound Sales Representatives to Pod Leads
Account Executive
Foothold Technology
New York, NY
09.2014 - 10.2019
Left because the position was based in NYC and I moved to Los Angeles
Drove a high volume of sales while educating customers on how Foothold Technology could help them succeed..
Held a quota of $200,000 a year with a 90% average quota attainment
Crafted long-lasting relationships with our new and existing customers, becoming a trusted advisor and partner to key decision-makers
Created sales presentations with a consultative approach to showcase our value proposition
Identified and navigated customer buying processes within customer organizations
Delivered timely and precise forecasts and ensured transparent insights into sales and revenue performance by actively overseeing the opportunities pipeline and weekly sales predictions
Generated leads by attending and exhibiting at nationwide conferences
Collaborated with our Marketing, Product, and Customer Success teams to craft an exceptional customer experience