Salleane Ryder
Broadalbin,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
29
29
years of professional experience
Work History
Business Consultant
Frontier Communications
Gloversville, NY
08.1994 - 02.2023
- Developed and maintained customer relations by providing prompt, courteous service.
- Responded promptly to customer inquiries and complaints.
- Assisted in the recruitment and training of new staff members.
- Performed administrative duties such as filing, data entry.
- Developed and maintained client relationships through regular communication and excellent service.
- Managed daily operations, ensuring efficient workflow and adherence to company policies.
- Maintained positive working relationship with fellow staff and management.
- Answered customer inquiries over the phone and via email.
- Processed orders accurately and efficiently according to established procedures.
- Updated system with order specifics and customer details, preferences, and billing information.
- Created spreadsheets to manage large amounts of information quickly and efficiently.
- Stayed on top of daily workload with speed and efficiency.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Obtained scanned records and uploaded into company databases.
Education
High School Diploma -
Broadalbin-Perth High School
Broadalbin, NY06-1985
Skills
- Quality assurance and control
- Data Analytics
- Billing Systems
- Microsoft Excel
- Data Entry
- Paperwork Processing
- Account updating
- Spreadsheets
- Customer Service
- Positive and professional
- Computer Proficiency
- Office equipment proficiency
Affiliations
- Cooking/Baking
- Camping
- Organizing/Cleaning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Consultant
Frontier Communications
08.1994 - 02.2023
High School Diploma -
Broadalbin-Perth High School