Salli Drew
Thomasville,GA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Manager
Two Maids & A Mop Of Tallahassee
10.2022 - Current
- Supervised operations staff and kept employees of 6 locations compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or
Office Manager
Two Maids and a Mop of Tallahassee
10.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinate scheduling of clients, along with coordinating teams to service each client
- Controlled finances to lower costs and keep business operating within budget.
- Daily tracking and payroll entry
- Achieving revenue goal through effective management
- Daily working of lead through CRM Systems.
Stay at Home Mom
03.2015 - 10.2018
- Create and implement daily routines
- Establish budgets for utilities, food and other necessities
- Coordinate medical appointments for all family members and follow up with health care providers.
- Self-motivated, with a strong sense of personal responsibility.
Education
Associate of Science - Cosmetology
Dorothy Chrysler School of Beauty
Effingham, IL06.2007
High School Diploma -
Sullivan High School
Sullivan, IL05.2006
Skills
- Office Administration
- Time management
- Communications
- Creativity
- Problem Resolution
- Sales (6 years)
- Customer service
- Leadership (6 years)
- Office management (6 years)
- CRM software (3 years)
- Cold calling (5 years)
- Inside sales
Certification
Cosmetology License, 06/01/07
Timeline
Operations Manager
Two Maids & A Mop Of Tallahassee
10.2022 - Current
Office Manager
Two Maids and a Mop of Tallahassee
10.2018 - Current
Stay at Home Mom
03.2015 - 10.2018
Associate of Science - Cosmetology
Dorothy Chrysler School of Beauty
High School Diploma -
Sullivan High School
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