Sallie Rose
Chattanooga,TN
Summary
Dynamic leader with a proven track record at Pet Supplies Plus, adept in operations management and team development. Excelled in fostering relationships, driving business growth, and enhancing performance through strategic planning and cost control. Achieved significant targets by empowering staff and implementing innovative solutions. Expert in staff training and performance management, consistently exceeding expectations.
Overview
13
13
years of professional experience
Work History
Area Manager
Pet Supplies Plus
10.2022 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
Store Manager
Petsense
12.2019 - 10.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Store Manager of Operations
At Home
11.2018 - 12.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Store Manager
Lowe's
03.2018 - 11.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Operations Manager and Area Trainer
Bed Bath and Beyond
08.2011 - 03.2018
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Analyzed and reported on key performance metrics to senior management.
Education
High School Diploma -
Lake Brantley High School
Altamonte Springs, FL05-1996
Skills
- Staff management
- Operations management
- Relationship building and management
- Team development
- Performance management
- Operations
- Staff training and development
- Controlling costs
- Staff scheduling
- Business development and planning
Timeline
Area Manager
Pet Supplies Plus
10.2022 - Current
Store Manager
Petsense
12.2019 - 10.2022
Store Manager of Operations
At Home
11.2018 - 12.2019
Store Manager
Lowe's
03.2018 - 11.2018
Operations Manager and Area Trainer
Bed Bath and Beyond
08.2011 - 03.2018
High School Diploma -
Lake Brantley High School
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