Sallie Souser
Cresson,TX
Summary
Dynamic and results-driven professional with years of experience in medical office administration at Yvonne Reed MD. As office manager, it is important to me that I implement an office dynamic to show the skills of each individual within the office space. I have shown proven ability to enhance patient care through effective teamwork and collaboration, while maintaining HIPAA compliance. Skilled in electronic medical records and patient assessments, consistently delivering exceptional service and fostering positive relationships in high-pressure environments. Hard working and passionate in the work place, holding myself to the utmost highest standards. I believe that an office runs best when coworkers can trust you have their best interest in mind and are open to suggestions to improve efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CCMA/Office Manager
Yvonne Reed MD
Cleburne, Texas
08.2016 - 11.2024
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Coded and entered daily invoices with in-house accounting software.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Registered new patients into practice management software program accurately entering demographic information.
Certified Medical Scribe
Yvonne Reed MD
Cleburne
08.2016 - 11.2024
- Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system.
- Obtained accurate medical histories from patients and documented them into the EMR system.
- Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Observed examinations and procedures performed by physicians to document findings accurately in the EMR system.
- Prepared charts for upcoming appointments by retrieving relevant medical history from previous visits.
- Compiled referrals for specialist appointments with appropriate documentation attached.
Bartender
Pastafina
Cleburne, TX
09.2013 - 02.2020
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
Education
High School Diploma -
Polson High School
Polson, MT06-2011
Biology
University of Montana Western
Dillon, MTSkills
- Teamwork and collaboration
- Medical office administration
- Chemical solution preparation
- Calm and level-headed under duress
- Professional bedside manner
- Patient assessments
- HIPAA compliance
- Vital signs and examinations
- Electronic medical records
- Medical terminology proficiency
Certification
- CCMA
- Certified Medical Scribe Specialist
- TABC certified
Affiliations
- Mother to three beautiful children
- Baseball coach
Accomplishments
- University athlete - volleyball
References
References available upon request.
Timeline
CCMA/Office Manager
Yvonne Reed MD
08.2016 - 11.2024
Certified Medical Scribe
Yvonne Reed MD
08.2016 - 11.2024
Bartender
Pastafina
09.2013 - 02.2020
High School Diploma -
Polson High School
Biology
University of Montana Western
Similar Profiles
Courtney GillCourtney Gill
Medical Assistant Supervisor at Yvonne Reed MDMedical Assistant Supervisor at Yvonne Reed MD
Diana AssumingDiana Assuming
Home Carer at YvonneHome Carer at Yvonne
Georgie RobbGeorgie Robb
Retail Sales Assistant at Beaufoy Clothing, Yvonne CampbellRetail Sales Assistant at Beaufoy Clothing, Yvonne Campbell
Clint LedfordClint Ledford
Cable Splicer III at OncorCable Splicer III at Oncor
Hannah FullerHannah Fuller
Barista at StarbucksBarista at Starbucks