Summary
Overview
Work History
Education
Skills
Timeline
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Sally Apodaca

Oro Valley,AZ

Summary

A motivated, energetic individual striving to develop my professional skill sets in a medical office. A readiness to accept challenges. Strong communication skills and attention to detail assure that tasks are seen through to completion in a high stress environment. I am seeking strong customer and coworker relationships.

Overview

13
13
years of professional experience

Work History

Custodial Lead

Casas Church
11.2022 - Current
  • Collaborated with other department leads to develop strategies for improving overall facility appearance and functionality.
  • Improved facility cleanliness by implementing efficient custodial procedures and schedules.
  • Optimized staff scheduling to minimize overtime expenses while maintaining coverage during peak hours or absences due to vacation or illness.
  • Responded quickly to emergency situations such as water leaks or spills, arranging immediate cleanup efforts while minimizing potential damage.
  • Enhanced team productivity by providing training and guidance to custodial staff members.
  • Developed strong relationships with vendors, negotiating favorable contracts for cleaning supplies and equipment purchases.
  • Mentored new hires, fostering a supportive work environment that encouraged professional growth and development.
  • Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair.
  • Implemented preventive maintenance programs for equipment, reducing downtime caused by unexpected repairs or malfunctions.
  • Managed daily operations of the custodial team, resulting in consistently clean and well-maintained facilities.
  • Established clear performance expectations, regularly evaluating staff performance and providing feedback for improvement opportunities.

Kids Ministry Admin.

Casas Church
01.2021 - 12.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked and mentored children, infant to 5th Grade.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Planned and prepare programs for weekly services.

Front Office

Sonoran Shoulder, Elbow & Hand Rehab
05.2012 - 03.2021


  • Streamlined front office operations by effectively managing appointments and maintaining up-to-date patient records.
  • Handled payments efficiently using company''s billing software which contributed to improved financial record keeping.
  • Demonstrated adaptability in accommodating last-minute changes or emergencies in appointment scheduling without compromising overall efficiency.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Handled assignments independently with good judgement and critical thinking skills.

Education

Associate Degree of Science - Medical Billing & Coding

Anthem College
Phoenix, AZ
01.2012

Bachelor of Science - Psychology

Grand Canyon University
Phoenix

Skills

  • Team management
  • Supervisory skills
  • Scheduling
  • Communication
  • Willingness to learn
  • Strong work ethic
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Reliability
  • New employee training

Timeline

Custodial Lead

Casas Church
11.2022 - Current

Kids Ministry Admin.

Casas Church
01.2021 - 12.2022

Front Office

Sonoran Shoulder, Elbow & Hand Rehab
05.2012 - 03.2021

Associate Degree of Science - Medical Billing & Coding

Anthem College

Bachelor of Science - Psychology

Grand Canyon University

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Sally Apodaca