Summary
Overview
Work History
Education
Skills
Timeline
Generic

sally Bender

Catskill,Ny

Summary

Driven professional with a track record of exceeding sales goals at Walmart through exceptional customer service and merchandise selection. Skilled in planning and organization, adept at building strong client relationships. Demonstrates expertise in product knowledge and trend understanding, ensuring high customer satisfaction and repeat business.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Walmart
10.2023 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
  • Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
  • Collaborated with store managers and sales associates to ensure seamless integration of personal shopping services within the retail environment.
  • Documented sales and customer feedback to enable tracking history and maintain accurate records.
  • Exceeded sales goals consistently by utilizing effective upselling techniques tailored to each client''s interests and budget constraints.
  • Scheduled appointments efficiently, maximizing time management skills to accommodate multiple clients per day without compromising service quality.
  • Prepared detailed reports on client preferences, purchases, and feedback to track progress and make data-driven improvements to the personal shopping experience.
  • Streamlined shopping processes for clients by conducting thorough research and staying current on fashion trends and product availability.
  • Created attractive displays to attract more customers and increase sales.

Hardware Associate

Home Depot
02.2022 - 06.2023
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted customers in selecting appropriate tools and materials for their projects, leading to increased sales conversions.
  • Evaluated customer feedback regularly, implementing changes where necessary to better meet client needs.
  • Increased sales revenue with strategic product placement and promotional displays.

Cashier

Walmart
03.2021 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Personal Care Assistant

Hearthstone Home Care
06.2020 - 07.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.

Education

None -

Baker County Senior High School
Glen Saint Mary, FL

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Customer Relations
  • Relationship Building
  • Flexible Schedule
  • Online Order Processing
  • Prioritizing Orders
  • Upbeat and Outgoing Attitude
  • Heavy Lifting
  • Online ordering familiarity
  • Verifying Order Accuracy
  • Documentation And Reporting
  • Payment Processing
  • Product Knowledge
  • Merchandise Selection
  • Sales expertise
  • Accurate money handling
  • Sales proficiency
  • Product expertise
  • Physical Stamina
  • Brand Understanding
  • Advertising and marketing
  • Lift up to Number pounds
  • Delivery Management
  • Purchase Recommendations
  • Trend understanding
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Multitasking Abilities
  • Excellent Communication
  • Multitasking
  • Organizational Skills
  • Team building
  • Opening and closing procedures
  • Cash Handling
  • Food safety and sanitation
  • Active Listening
  • Task Prioritization

Timeline

Personal Shopper

Walmart
10.2023 - Current

Hardware Associate

Home Depot
02.2022 - 06.2023

Cashier

Walmart
03.2021 - 07.2021

Personal Care Assistant

Hearthstone Home Care
06.2020 - 07.2021

None -

Baker County Senior High School

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