Sally Cartagena
Farmingdale,NY
Summary
Dynamic education leader with extensive experience at Childtime Learning Center, excelling in staff management and strategic planning. Proven track record in enhancing operational efficiency and boosting team productivity through innovative training and personal experience. Beginning from an assistant teacher I have learned the fundamentals of the classroom which has helped me mentor staff and moving up in my career , I have been able to form relationships with families and staff retaining the quality standard of care within the school .
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Associate Director
Childtime Learning Center
Team Lead
Childtime Learning Center
Master Teacher
Childtime Learning Center
Lead Teacher
Childtime Learning Center
Assistant Teacher
Childtime Learning Center
Assistant Director
Childtime Learning Center
08.2019 - Current
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Developed strong relationships with community partners to enhance educational opportunities for students.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
- Led professional development workshops on topics such as classroom management, differentiated instruction, and assessment strategies.
- Implemented data-driven strategies for continuous improvement of instruction and curriculum alignment.
- Managed department budget to ensure adequate resources for staff development and instructional materials.
- Boosted staff morale and performance through implementation of comprehensive training and professional development program.
- Cultivated culture of continuous improvement, encouraging staff to innovate and propose solutions to operational challenges.
- Improved project outcomes, meticulously planning and monitoring project phases to ensure timely completion.
- Improved internal communication with introduction of monthly newsletter, keeping staff informed and engaged.
- Facilitated cross-departmental collaboration to achieve strategic objectives, fostering culture of teamwork and innovation.
- Organized professional development workshops for staff, enhancing skills and boosting team capabilities.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
CDA Infants /Toddlers/ Master Teacher -
Child Council of Professional Studies
NYApplied Science
St John’s University
Jamaica, NY01.2002
Skills
- Staff management
- Creative direction
- Strategic planning
- Business administration
- Staff development
- Regulatory compliance
- Team operations
- Employee relations
- Task delegation
- Staff coordination
- Financial administration
- Recruitment and hiring
- Business goals
- Individual accountability
- Daily production reports
- Problem-solving
- Organizational skills
- Computer skills
- Teamwork and collaboration
- Team leadership
- Problem resolution
- Multitasking
- Attention to detail
- Customer service
- Documentation and reporting
- Interpersonal communication
- Training and development
- Decision-making
- Scheduling and coordinating
- Hiring and training
- Active listening
- Excellent communication
- MS office
- Work Planning and Prioritization
- Time management
- Good judgment
- Professional and courteous
- Goal setting
- Negotiation and conflict resolution
- Administration and reporting
- Schedule management
- Schedule oversight
- Staff training
- Employee coaching and mentoring
- Team development
- Shift scheduling
- Relationship building
- Analytical thinking
- Employee development
- Process improvement
- Onboarding and orientation
- Emergency response
- Multitasking Abilities
- Customer relations
- Interpersonal relations
- Task prioritization
Accomplishments
Completed CDA infants / toddlers
Completed master Teacher Course
Was recognized thru Learning Care Group in our “Hero” LCG newsletter
Certification
Health and safety
Cda infants / toddlers
Master teacher
MAT certified
CPR/ First Aid
Languages
Spanish
Native or Bilingual
Previous Childcare experience
Director from 2013-2019
Additional Information
Owned Family/ Group Daycare
Timeline
Assistant Director
Childtime Learning Center
08.2019 - Current
Associate Director
Childtime Learning Center
Team Lead
Childtime Learning Center
Master Teacher
Childtime Learning Center
Lead Teacher
Childtime Learning Center
Assistant Teacher
Childtime Learning Center
CDA Infants /Toddlers/ Master Teacher -
Child Council of Professional Studies
Applied Science
St John’s University