Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sally Diaz

El Paso,TX

Summary

Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly.

Overview

25
25
years of professional experience

Work History

Housekeeper

MBM Inc.
01.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Adhered to professional house cleaning checklist.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

Housekeeper

Teya Enterprises
06.2020 - 01.2023
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Managed team productivity and workflow to exceed quality standards.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Cleaned elevators, glass, and planters in public areas.
  • Removed waste paper and other trash from premises to designated area.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Supervised supplies in inventory and submitted reorder requests.

Housekeeper

Terra Klean
08.2018 - 06.2020
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Polished fixtures to achieve professional shine and appearance.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Returned emptied garbage receptacles to proper locations.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Handled requests for extra linens, toiletries and other supplies.
  • Adhered to professional house cleaning checklist.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Senior Retail Manager

Target
01.1999 - 01.2018
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Trained and developed new employees for ease of transition into team.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.

Education

GED -

Ysleta
El Paso, TX
01.2002

Skills

  • Bilingual/Fluent in English and Spanish
  • Residential Cleaning
  • Infection Control
  • Quality Assurance
  • Hospitality Background
  • Teamwork
  • Complex Problem-Solving
  • Health and Safety Compliance
  • Cleaning and Organizing Abilities
  • Customer Service-Focused
  • Interior and Exterior Cleaning
  • Cleaning and Sanitation

Timeline

Housekeeper

MBM Inc.
01.2023 - Current

Housekeeper

Teya Enterprises
06.2020 - 01.2023

Housekeeper

Terra Klean
08.2018 - 06.2020

Senior Retail Manager

Target
01.1999 - 01.2018

GED -

Ysleta

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Sally Diaz