Summary
Overview
Work History
Education
Skills
Educationaltraining
References
Careersummary
Timeline
Generic

Sally Dorr

Daly City,CA

Summary

Experienced professional with exceptional customer service skills and a proven track record of meeting sales goals. Enthusiastic and committed to continuous learning and self-improvement to achieve personal and professional objectives. Committed to providing high-quality customer care for a positive experience. Diligent in understanding and addressing clients\' specific needs, delivering work with meticulous attention to detail. Values feedback as an opportunity for growth and strives to be a valuable asset to any organization. Highly motivated and seeking an opportunity with an organization that recognizes and leverages skills and strengths.

Overview

9
9
years of professional experience

Work History

Customer Service Supervisor

USPS
09.2022 - Current
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.

Postal Service Carrier

US Postal Service
01.2020 - 09.2022
  • Deliver mail in all its forms to homes and businesses in San Francisco
  • Answer customer questions and inquiries regarding the postal service and regulations
  • Exhibit professionalism and a strong work ethic to ensure that mail gets delivered on time and in a friendly, courteous manner
  • Ability to understand various documents, particularly when it comes to understanding when a signature is necessary or when cash should be collected upon delivery

Rental Sales Agent

Sixt Rental Car
03.2019 - 05.2019
  • Maximized revenue by recommending appropriate rental products and upselling services to customers.
  • Collaborated with team members to improve sales strategies and meet monthly targets.

Beauty Consultant

Clinique
05.2016 - 03.2019

Education

GED -

Daly City, CA
01.2010

Skills

  • Microsoft Office
  • GSuite
  • Strong communication skills
  • Ability to adapt quickly
  • Able to work independently
  • Collaborative
  • Strong organizational skills
  • Proven time management skills
  • Problem solving
  • Solution based
  • Customer Service oriented
  • Detail Oriented
  • Warehouse Management
  • Shipping operations

Educationaltraining

GED, 2010, Daly City, CA

References

Available upon request.

Careersummary

Postal Service Carrier, US Postal Service, Present, Rental Sales Agent, Sixt Rental Car, 03/01/19, 05/31/19, Beauty Consultant, Clinique, 05/01/13, 03/31/16

Timeline

Customer Service Supervisor

USPS
09.2022 - Current

Postal Service Carrier

US Postal Service
01.2020 - 09.2022

Rental Sales Agent

Sixt Rental Car
03.2019 - 05.2019

Beauty Consultant

Clinique
05.2016 - 03.2019

GED -

Sally Dorr