SALLY FABELA
RETIRED
Denton,TX
Summary
. Friendly and reliable Cashier offering 30 plus years of unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
38
38
years of professional experience
1
1
Language
Work History
Child Protective Services Specialist V
Texas Department Of Family Protective Services
05.2021 - Current
- Participated in ongoing professional development opportunities to stay current on best practices in child protective services work.
- Contributed to positive long-term outcomes for children by facilitating reunification or alternative placement options when necessary.
- Increased awareness of available services by providing educational presentations to schools, organizations, and community groups.
- Coordinated with school personnel to ensure educational needs of children in care were met and any concerns were promptly addressed.
- Enhanced case management efficiency with diligent documentation and timely communication with relevant parties.
- Supported youth in foster care systems, assisting in their transition to independent living and self-sufficiency.
- Responded to claims of abuse, neglect or safety concerns.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Reduced risk of harm to children through proactive identification of potential threats in their living environments.
- Maintained compliance with state regulations and agency policies through accurate documentation and ethical decision-making processes.
Child Protective Services Human Services Tech IV
Texas Department Of Protective And Regulatory Services
01.1987 - 04.2020
- Provided crisis intervention services during emergency situations, offering immediate support and coordinating necessary resources.
- Improved child and family outcomes by conducting thorough assessments and developing comprehensive case plans.
- Ensured child safety through timely investigations, accurate risk assessments, and appropriate interventions.
- Navigated complex legal systems effectively by working closely with attorneys to ensure proper representation for children involved in court proceedings.
- Advocated for children''s best interests in court proceedings, presenting clear documentation of case findings and recommendations.
- Assisted colleagues in managing challenging cases by providing consultation, support, and sharing expertise when needed.
- Developed strong rapport with clients by building trust through empathy, active listening, and cultural sensitivity.
- Maintained confidentiality of sensitive information while ensuring compliance with state regulations regarding record-keeping practices.
- Contributed to program development efforts by evaluating service effectiveness and making recommendations for improvement based on client feedback.
- Reduced the risk of abuse or neglect through proactive monitoring visits to homes, schools, and other relevant settings.
- Managed caseloads efficiently, maintaining accurate records and meeting all deadlines for reporting requirements.
- Collaborated with multidisciplinary teams to address complex cases and develop effective intervention strategies.
- Developed strong professional relationships with community partners to facilitate seamless collaboration in addressing the needs of children and families.
- Strengthened family relationships by providing support, resources, and referrals to community services.
- Continuously improved professional skills through ongoing training opportunities, staying current on best practices in child protection work.
- Enhanced communication between families and service providers by serving as a liaison and facilitating regular meetings.
- Attended court proceedings, submitted documents and offered testimony.
- Visited homes, inspected surroundings and interviewed family members.
- Maintained case records and legal documentation.
- Responded to claims of abuse, neglect or safety concerns.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Documented data and completed accurate updates to case records.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Developed and implemented strategies to reduce and prevent family conflict.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
CASH COUNTER/CASHIER
Target
09.1986 - 09.2018
- Increased accuracy in counting cash with diligent attention to detail and thorough verification processes.
- Supported inventory management efforts by accurately recording cash drawer contents after each shift.
- Maintained a clean and organized work area for optimal efficiency and professionalism.
- Proved overall store performance metrics by consistently exceeding individual cashier targets for speed, accuracy, and customer satisfaction ratings.
- Enhanced customer satisfaction by efficiently handling cash transactions and providing accurate change.
- Ensured compliance with federal currency regulations through vigilant identification checks for large bills or foreign currencies.
- Managed high volumes of cash transactions, maintaining accuracy and timeliness under pressure.
- Upheld strict confidentiality standards when handling sensitive financial information from customers or coworkers.
- Adhered to company policies regarding cash handling procedures, minimizing potential losses due to errors or fraud.
- Facilitated efficient shift changes by preparing accurate handover reports detailing outstanding tasks or concerns related to the cash counter area.
- Expedited checkout process by swiftly processing customer purchases and bagging items securely.
- Participated in regular training sessions to enhance cash handling skills and stay updated on current best practices for retail transactions.
- Monitored stock levels near the checkout station, replenishing items as needed to maintain an organized workspace conducive to efficient customer service delivery.
- Contributed to a positive store atmosphere by delivering friendly and courteous service to customers.
- Resolved discrepancies in daily sales reports by cross-checking receipts against recorded transactions.
- Reduced discrepancies by routinely balancing the cash register at the end of each shift.
- Implemented loss prevention strategies through meticulous monitoring of suspicious activity near the cash counter area.
- Collaborated with team members, ensuring smooth operations during peak hours for consistent customer experience.
- Processed various forms of payment, including cash, credit cards, and gift certificates for seamless transactions.
- Assisted customers with inquiries, offering prompt solutions for transaction-related issues.
- Trained new employees on proper cash routines, procedures, and requirements.
- Verified cash flow and electronic transactions from credit card system to balance registers.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Sorted and counted coin and currency to make change for associates.
- Researched and resolved account discrepancies.
- Prepared bank deposits and corporate cash shipments.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Performed daily cash reconciliations to determine accuracy of financial reports.
- Oversaw, balanced and managed change fund to facilitate customer transactions.
- Communicated guest and employee requests to management for issue resolution.
- Implemented useful procedures to establish accuracy in cash handling, counting and reporting.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Managed daily flow of cash transactions to provide sufficient cash supply to meet customer needs.
- Developed and maintained professional working relationships with customers, co-workers and vendors to build trust and rapport.
- Investigated financial inconsistencies to solve discrepancies and reported to manager.
- Utilized POS System to enter customer transactions and accurately record all sales.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
- Identified and resolved discrepancies and errors in customer accounts.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Handled cash with high accuracy and took care to check bills for fraud.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Learned duties for various positions and provided backup at key times.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Education
Bachelor of Arts - General Studies
University of North Texas
Denton, TX 05.2001 -
High School Diploma -
Denton High School
Denton, TX 05.2001 -
Skills
Vast Cashier and Cash Counting Experience
undefinedTimeline
Child Protective Services Specialist V
Texas Department Of Family Protective Services
05.2021 - Current
Bachelor of Arts - General Studies
University of North Texas
05.2001 -
High School Diploma -
Denton High School
05.2001 -
Child Protective Services Human Services Tech IV
Texas Department Of Protective And Regulatory Services
01.1987 - 04.2020
CASH COUNTER/CASHIER
Target
09.1986 - 09.2018
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