Sally Franklin

Prevented store losses by using awareness and attention to detail to detect gaps, and took corrective action.

Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.

Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Designed and deployed new display ideas to improve accessibility to

merchandise.

Drove sales by successfully employing strategies such as upselling and cross-

selling.

Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.

Monitored sales floor to identify customers in need of assistance and

merchandise in need of replenishment.

Supervised bar operations, including staff management, inventory maintenance of premium spirits and ingredients, and drink menu development.

Personally operated high volume bar functions during business hours.

• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Mentored and trained staff members to ensure exceptional customer service standards.
• Maximized customer service by training staff, overseeing operations, and resolving issues.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
• Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
• Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
• Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
• Boosted customer satisfaction by implementing innovative bar management strategies.
• Monitored financial reports to identify and address areas of concern, improving financial health.
• Fostered positive work atmosphere, reducing staff turnover rates.

I lead the weekend brunch beverage program with bottomless mimosas, batched cocktails and high-volume reservation bookings.

Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.

Upsold customers from shelf to premium brands to help boost sales.

Recommended food and drinks to patrons based on preference, pairings and special promotions.

Balanced daily registers and generated sales reports for management.

Lowered liquor costs by training bar staff on precision pouring and waste

reduction.

Restocked beer and liquor regularly and aer special events.

Prepared new garnishes, juices and other perishables daily.

Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.

Operated cash register and Point of Sale (POS) system for transactions and madeproper change for cash transactions.

Created unique cocktails for special events.

During my year here I set a new pace for both service and sales standards on high volume weekends at this iconic location essential to the Portland dive bar scene.

Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.

Upsold customers from shelf to premium brands to help boost sales.

Confirmed customers' ages for alcohol service and discontinued service to

intoxicated guests.

Maintained list of ride services for inebriated customers.

Closely monitored customers' intoxication levels and discontinued alcohol

service, removed from premises or requested assistance from security.

Promoted products to customers to enhance bill totals with high-profit items.

Created signature beverages to increase revenue and patron loyalty.

As a regional representative, I established 32 accounts with custom-branded paraphernalia products and campaigns, e-commerce packages and cannabis concentrates.

My territory was comprised of western Washington, south to Portland, and east to

Hood River.

Cash handling and records kept with Excel; coordinated with accounts in

Biotrack, GreenBits, and MJFreeway POS format.

I lead our team in vaporizer sales and hosted product education/marketing clinics for coworkers and potential accounts.