Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
41
41
years of professional experience
Work History
School Business Assistant
HAYWARD UNIFIED SCHOOL DISTRICT
06.2015 - Current
Assist site principal in purchases, special projects, budget, inventory and distribution of school material
Maintain budget records for school principal's expenses, balance sheets and reconcile records for District and school administration
Maintain/monitor school budgets for site, PE, ROP and library, including transferring of funds, initiate purchase requests, track purchase orders, run balance sheets for multiple budget strings through ESCAPE
Collect, account for and transmit fees for damaged goods; prepare refund vouches; collect for materials used, collect for testing fees and other fees
Maintain inventory of school media, text books, novels, supplies, office equipment and audio-visual equipment through DESTINY
Maintain and control a revolving petty cash fund
Receive, store, issue and deliver school supplies
Check goods against invoices, purchase orders, prepare reports of discrepancies
Communicate with purchasing and account payable
Work with vendors and obtain quotes, including school buses, science equipment, media and text book materials
Direct students who assist in warehouse and other activities
Service and Maintain copy machines; stock machines and maintain records of use.
Provided exceptional support during periods of high work volume or staffing shortages to maintain a seamless flow of operations.
Facilitated strong working relationships among staff members by fostering open lines of communication across departments.
Managed complex projects successfully from inception to completion while consistently meeting deadlines under pressure situations.
Developed knowledge of company products and services to make suggestions according to customer needs.
Reviewed invoices, payment requests, and expense reimbursements prior to approval.
Built solid rapport with external vendors ensuring timely delivery of goods/services without compromising on quality.
Engaged with customers to build business relationships.
Assisted in the development and execution of marketing strategies to increase brand visibility and drive sales growth.
Optimized workflow management through effective prioritization of tasks, delegation of responsibilities, and follow-up on progress.
Ensured compliance with industry regulations by staying up-to-date on relevant changes in laws or policies affecting business operations.
Enhanced customer experience using all omnichannel offerings.
Maintained accurate financial records by processing invoices, tracking expenses, and reconciling accounts.
Safeguarded sensitive information by establishing secure document storage systems and adhering to strict confidentiality protocols.
Streamlined office processes by implementing efficient filing systems and organizational tools.
Conducted regular reviews of operations and identified areas for improvement.
Helped meet changing demands by recommending improvements to business systems or procedures.
Collected, arranged, and input information into database system.
Created and managed project plans, timelines and budgets.
Office Manager, Summer School Sessions
HAYWARD UNIFIED SCHOOL DISTRICT
06.2011 - 06.2015
Administrative support to Summer School Principal, teachers and staff
Responsible for enrolling, withdrawing, scheduling and maintaining attendance for summer school session
Filing & maintaining of all student documents in cumulative files
Compile student data for State of California Mandate Reports
Review, input, & query information from student data base to formulate state reports and maintain accurate records
Assist Campus Supervisor with student supervision during breaks and lunch, including arrival and dismissal times.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Attendance Supervisor
HAYWARD UNIFIED SCHOOL DISTRICT
11.2010 - 06.2015
Lead Assist administration as well as CWA with scheduling, monitoring and participating in the attendance accounting and record-keeping activities; compile and prepare a variety of mandated reports; perform responsible clerical and secretarial support duties
Distribute, oversee and participate in the compilation and collection of a variety of attendance documents from faculty and for student records; generate daily, weekly, monthly and yearly attendance reports; provide accurate reporting for attendance of students; communicate with auditors to verify enrollment
Perform a variety of responsible and complex clerical duties in support of the administration staff including typing, filing and scheduling appointments; prepare a variety of lists, forms, reports and correspondence as directed
Answer telephones and greet visitors; provide student attendance information to staff, parents and outside agencies as requested; respond to complex or difficult questions
Train and coordinate the work of assigned staff; monitor and adjust workflow and assignments to meet established time lines
Train assigned staff in the use of computer and student information software
Oversee, update and maintain student emergency cards
Prepare and maintain a variety of student records and files and specialized attendance files; maintain confidentiality of sensitive and privileged information
Work closely with Hayward Police Department, Alameda County Child Protective Services and Probation Department; handling student information, attendance and parent contact
Translate for a variety of departments and meetings for students and parents; including IEP, CWA, 504, attendance, SARB and truancy meetings
Translate written material for a variety of departments; including registration packets, newsletters and school handbook
Administer basic first aide to students as necessary
Assist diabetic student with monitor their sugar levels
CPR/ First Aide Certified
Trained in administrating Glucagon injection.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
Collected, arranged, and input information into database system.
Helped meet changing demands by recommending improvements to business systems or procedures.
Devised and implemented processes and procedures to streamline operations.
Secretary II
NEWARK UNIFIED SCHOOL DISTRICT
01.2000 - 07.2010
Responsible for scheduling of new students, schedule changes, master scheduling, creating and administering class schedule for students
Create and mail report cards
Filing & maintaining of all student documents in cumulative records
Compile student data for State of California Mandate Reports
Maintain immunization information
Produce, distribute, and collect Immediate Attention Forms to prepare for parent/teacher conferences
Organize and prepare for annual new student/parent orientation, as well as daily orientations for new students/parents on a rolling basis
Review, input, & query information from student data base to formulate state reports and maintain accurate records
Update student status in Special Education class, Resource, ELD (English Language Development), and Intelligence (GATE) courses
Manage student affairs by working closely with police department, foster care system, social workers from Child Protective Services, and probation officers
Create data for At Risk of Retention students
Responsible for registration of new students, administer and score placement testing, withdrawal and drop students, prepare student transfers, and maintain student files which include confidential information
Translate Spanish for staff and administration
Maintain 'Use of Facility' calendar and permits
Prepare materials for staff development days
Established a change of address binder which compiles information in a central location
Developed forms & a new filing system to better track student information (transfers, address, GPA, etc.) for future reference, requests, and audits
Tracked student status with a spreadsheet that are required by the California Mandate Report.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Entered data into system and updated customer contacts with information to keep records current.
Maintained electronic filing systems and categorized documents.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Provided clerical support to company employees by copying, faxing, and filing documents.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Assisted in preparing detailed reports for management, enabling informed decision-making.
Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Facilities Manager/Personnel Technician
GRID SYSTEMS
01.1984 - 03.1988
Established a safety system to effectively evacuate and maintain fire extinguishers, emergency exit doors, elevators, stairwells, etc
Established a meal facility to increase productivity and promote employee satisfaction with convenient, healthy, subsidized meals
Maintained and monitored productivity and output of custodians, security, maintenance, etc
Partnered with insurance companies to achieve interests of employees
Coordinated conference meetings for insurance companies, banks, and benefit companies to talk to employees and inform of services available
Established a centralized office supply room which reduced cost of spending by contracting an office supply company to purchase in bulk at reduced rate
Streamlined confidential mail system to establish pick up times to ensure met delivery dates and avoid additional rush or late fees
Maintained confidential personnel records
Contacted, arranged and facilitated interviews for contractors, employees and consultants
Maintained eligibility list for all departments, including shipping and receiving vendors.
Supervised staff of 300 plus in day-to-day activities.
Receptionist/Office Clerk Personnel
GRID SYSTEMS
09.1983 - 01.1984
Facilitated all correspondence, including confidential and high priority
Partnered with Human Resources to coordinate pick up & delivery of confidential files for layoffs and hiring of employees
Liaison between customers and Grid Systems staff to have efficient streamline contact
Coordinated all confidential correspondents for CS, Manufacturing, and Government contracts
Reviewed and maintained timecards
Posted open job positions.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Answered central telephone system and directed calls accordingly.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Managed multiple tasks and met time-sensitive deadlines.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Maintained confidentiality of information regarding clients and company.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Provided clerical support to company employees by copying, faxing, and filing documents.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Assisted with onboarding new clients and securing paperwork completion.
Maintained visitor log for entering and leaving facility for security purposes.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Assisted with planning office events and meetings for smooth execution.
Helped maintain office security by monitoring visitor access and issuing badges.
Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
Assisted in event planning and execution, ensuring seamless operation of company functions.
Supported company correspondence by drafting and distributing memos and emails.
Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
Streamlined invoice processing to ensure timely payments and financial operations.
Owner
SALLY'S DAYCARE
02.1989 - 09.1999
Provided healthy environment for children six months to five years of age
Planned and delivered healthy meals to children
Supported parents with information on how to treat health issues, picky eating, behavioral habits, etc
Through providing pamphlets of information, monthly newsletters, and one on one meetings with parents
Planned and facilitated educational fieldtrips for older children to places such as the Zoo, park, swimming pools, museums, etc.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Associate of Arts - Business/Early Childhood Education
Ohlone College
Fremont, CA
Skills
Budget Planning
Client/STAFF Relationship Building
Document Management
Highly Dependable
Languages
Spanish
Native or Bilingual
Timeline
School Business Assistant
HAYWARD UNIFIED SCHOOL DISTRICT
06.2015 - Current
Office Manager, Summer School Sessions
HAYWARD UNIFIED SCHOOL DISTRICT
06.2011 - 06.2015
Attendance Supervisor
HAYWARD UNIFIED SCHOOL DISTRICT
11.2010 - 06.2015
Secretary II
NEWARK UNIFIED SCHOOL DISTRICT
01.2000 - 07.2010
Owner
SALLY'S DAYCARE
02.1989 - 09.1999
Facilities Manager/Personnel Technician
GRID SYSTEMS
01.1984 - 03.1988
Receptionist/Office Clerk Personnel
GRID SYSTEMS
09.1983 - 01.1984
Associate of Arts - Business/Early Childhood Education
Ohlone College
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