To obtain a position in RV/Service industry with a reputable business to continue many years of service and quality workmanship to the manufacturer and customers that we serve
Overview
9
9
years of professional experience
Work History
Quality Control Group Leader
Thor Motorcoach
Elkhart, Indiana
02.2023 - Current
Developed and implemented quality control procedures.
Trained and mentored team members on quality standards.
Led quality inspections on motorcoach production lines.
Collaborated with production teams to resolve quality issues.
Analyzed data to identify trends in product defects.
Conducted audits to ensure compliance with safety regulations.
Coordinated communication between departments for quality improvements.
DETAILER
RENEGADE RV
07.2022 - Current
Wiped down exterior of unit to remove dust, inspected and identified defects for repair
Applied putty to fill imperfections in the interior of the unit
Inspect showers to ensure there is no damage, mark damage as necessary for repair
Completed bill of lading documentation for accurate tracking
PDI/QUALITY CONTROL
GRAND DESIGN
07.2021 - 07.2022
Complete all systems functions and tests, such as LP test, GFI, fans, ACs, furnace, TVs, clearance lights etc
Inspected exterior of unit, repaired any defects or identified and marked for future repair
Inspected exterior of units, repaired defects or marked for future repair, enhancing overall unit quality.
Performed detailed cleaning of unit's interior to maintain optimal condition
PDI ADMIN/SUPERVISOR/SERVICE ADVISOR
THOR MOTOR COACH
10.2017 - 07.2021
Oversaw PDI team and service team
Aided service manager in executing tasks
Communicate with customers, give updates about service appointment
Assisted service manager with operational tasks to ensure smooth workflow
Communicated status of coaches in process to management team members for informed decision-making
Compiled daily status reports for review
Communicate where all coaches are in process to management team members
Coordinate units back from paint to go into next department for completion, IE: paint, shipline, PDI, ship row
Coordinated vendor visits for customer coach repairs