Sally Hennessee
Tucson,AZ
Summary
Skilled in crisis intervention and conflict resolution, I significantly enhanced patient safety and team cohesion at Cornerstone Behavioral Health Hospital. Leveraging critical thinking and emergency response skills, I adeptly managed challenging situations, fostering a supportive environment and contributing to the recovery journey of numerous individuals.
Overview
3
3
years of professional experience
Work History
Behavioral Health Technician
Cornerstone Behavioral Health Hospital
09.2023 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
Recovery Technician
La Frontera Center Arizona
05.2022 - 08.2023
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated on-site activities, support groups, and outings for clients.
- Performed client intake procedures according to internal standards for new admissions.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
- Worked as part of collaborative team to address changing needs of children and families.
- Charted on each patient daily.
Sober Living House Manager
The Well Women's Serenity House
10.2021 - 06.2022
- Assisted residents in obtaining employment or volunteering opportunities, supporting their reintegration into society.
- Managed financial aspects of running the sober living home including budgeting, rent collection, and expense tracking.
- Provided crisis intervention support as needed, demonstrating empathy and understanding during challenging situations.
- Enhanced the safety of the sober living environment by conducting regular room inspections and enforcing house rules.
- Improved resident outcomes by implementing structured daily routines and goal-setting exercises.
- Successfully managed conflict resolution among residents, maintaining a peaceful and harmonious living environment.
- Facilitated open communication among residents through weekly house meetings, fostering a supportive community atmosphere.
- Provided ongoing support for residents transitioning out of the sober living home, offering resources and guidance as needed.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
Education
High School Diploma -
Roy High School
Roy, UT04.1999
Skills
Conflict Resolution
Emergency Response
Incident Reporting
Critical Thinking
De-Escalation Techniques
Medication Administration
Vitals monitoring
Rapport Building
Crisis Intervention
Timeline
Behavioral Health Technician
Cornerstone Behavioral Health Hospital
09.2023 - Current
Recovery Technician
La Frontera Center Arizona
05.2022 - 08.2023
Sober Living House Manager
The Well Women's Serenity House
10.2021 - 06.2022
High School Diploma -
Roy High School
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