Sally Herd
Bergenfield,NJ
Summary
Expert Billing Supervisor successful at operating department efficiently. Knowledgeable about invoicing, payment processing and account reconciliations. Accounts receivable expertise and 20 years of experience in billing and payments.
Overview
30
30
years of professional experience
Work History
Billing Supervisor
Forest Healthcare Associates PC
08.1997 - Current
- Reduced discrepancies in billing reports with thorough review processes and diligent follow-ups on outstanding accounts.
- Minimized errors in customer billing information through diligent verification practices and prompt issue resolution.
- Managed the preparation and distribution of customer invoices within strict deadlines, upholding adherence to company policies and client agreements.
- Routinely conducted internal audits of financial records to detect discrepancies or potential fraud risks, enabling timely intervention and issue resolution.
- Submitted electronic and paper claims to insurance companies, Medicare and Medicaid to collect medical payments.
- Managed a team of medical billers, providing guidance and support for their professional development.
- Led patient account reconciliations by identifying and rectifying discrepancies within patient accounts, ensuring accurate billing and collection processes.
- Enhanced accuracy of claims submissions through thorough reviews and staff training.
- Assisted patients by determining financial assistance available and setting up payment plans.
- Collected payments and applied to patient accounts.
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Liaised between patients, insurance companies, and billing office.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Certified Medical Assistant
Joseph J Radest MDPA
07.1994 - 07.1997
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
High School Diploma -
St John's High School
St. Johns Arizona05-1980
Skills
- Team Development
- Reporting skills
- Strategic Decision-Making
- Technical knowledge
- Billing systems and software
- Claim submission
- Patient account management
- Medical coding knowledge
- Insurance confirmation
Timeline
Billing Supervisor
Forest Healthcare Associates PC
08.1997 - Current
Certified Medical Assistant
Joseph J Radest MDPA
07.1994 - 07.1997
High School Diploma -
St John's High School
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