Sally Horne

Managed schedules for in-home services and coordinated assignments for home health aides. Supported program administrator in daily operations and took charge of the in-home services program during their absence. Assisted with onboarding home health aide staff by briefing them on policies and procedures. Organized educational programs and training sessions. Scheduled supervisory visits and monitored program delivery of services. Contacted clients regarding scheduling changes and handled email correspondence. Compiled bi-weekly performance measures for the deputy director. Reviewed verification forms and scanned documents. Sent monthly reports to the operational coordinator. Entered and reviewed data in WellSky. Communicated with program administrator, case managers, county employees, clients, and the public to coordinate work activities and resolve issues.

• Assisted Clients with daily living activities, ensuring comfort and safety.

• Provided compassionate care to clients

Light housekeeping- sweeping mopping making beds , vacuuming , dusting cleaning bathrooms, clients laundry- wash dry and put away

taking out trash. Documenting on verification forms, reporting to supervisor clients health declining