Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sally Hotaki

Alexandria,Virginia

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Store Associate

Lidl
03.2023 - Current
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
  • Managed efficient cash register operations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Front of House Team Member

Panda Express
03.2021 - 12.2021
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Helped guests at tables when in need of assistance.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cleaned and organized kitchen, dining and service areas.
  • Monitored food quality and freshness throughout day.
  • Stored food in designated containers and storage areas to prevent spoilage.

Education

High School Diploma -

Annandale High School
Annandale, VA
06.2023

Skills

  • Credit Card Applications
  • POS Systems
  • Managing Cash Register
  • POS System Operations
  • Retail Transactions Processing
  • Customer Assistance
  • Stocking and Replenishing
  • Sales and Marketing
  • Credit and Cash Transactions

Timeline

Store Associate

Lidl
03.2023 - Current

Front of House Team Member

Panda Express
03.2021 - 12.2021

High School Diploma -

Annandale High School

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Sally Hotaki