Sally Jansen

Assisting buyers with finding ideal homes by assessing needs, requirements, and budgets.

• Writing contracts to outline sales and purchases of properties.
• Resolve client concerns related to home purchases to maintain high satisfaction ratings.
• Advise and inform prospective clients on current market activities and conditions.
• Complete property walk-throughs before completing deals to uphold accuracy in listings and appraisals.
• Educate clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
• Liaise between buyers and sellers to establish favorable prices and negotiate contract terms.
• Handle day-to-day happenings of real estate office to consistently grow client base and increase revenue.
• Compare recently sold area properties to determine competitive market prices.

• Cultivate warm relationships with regular customers.
• Oversee daily operations of service team, delegate tasks, and train new staff.
• Handle customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Display enthusiasm and promote excellent service to customers, successfully increasing referrals, and walk-in business.
• Keep register accurate through correct billing, payment processing, and cash management practices.
• Address and resolve customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
• Provide front-of-house manager with detailed customer metrics to inform stock ordering, reducing food waste and increasing profits.
• Address and resolve customer complaints and issues to increase satisfaction and establish trust.
• Maintain clean and organized dining area to create pleasant and welcoming atmosphere for customers.
• Inspect FOH stock to identify shortages, replenish supply and maintain consistent inventory.
• Supervise set up of banquet food stations and coordinated service to multiple dining areas.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff. This required much attention to detail in dealing with Covid-19 protocols.