Sally Keller

The Office Supervisor/Flight Crew Accountant plays a key role in managing office operations and overseeing the financial aspects related to flight crews. This position involves supervising day-to-day office activities, managing schedules, ensuring smooth communication within the team, and maintaining accurate financial records for the flight crew. The role requires a detail-oriented individual with strong organizational and communication skills, as well as a solid understanding of accounting practices related to travel and aviation.

• Maintained a clean, organized, and professional office environment to support maximum productivity.
• Excellent organizational and multitasking skills.
• Experience in office management and supervising administrative tasks.
• Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
• Provided exceptional customer service by addressing client inquiries promptly and professionally.
• Boosted overall office efficiency with appropriate task delegation and workload distribution.
• Resolved personnel issues quickly by mediating conflicts and fostering open communication among team members.
• Created, prepared, and delivered reports to various departments.
• Updated reports, managed accounts, and generated reports for company database.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Upheld strict confidentiality standards when handling sensitive information or documentation.
• Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
• Ensured timely completion of projects by monitoring deadlines and setting clear expectations for team members.
• Developed strong working relationships with vendors to negotiate favorable contracts for office supplies and services.
• Streamlined office operations by implementing efficient filing systems and workflow processes.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

• Operated floor cleaning equipment to maintain cleanliness and safety standards.
• Conducted regular inspections of facilities to identify maintenance needs and ensure compliance.
• Collaborated with team members to optimize cleaning schedules and workflows for efficiency.
• Trained new staff on proper cleaning techniques and safety protocols to uphold quality standards.

• Delivered exceptional customer service in fast-paced dining environment.
• Managed order accuracy and timely delivery to enhance guest satisfaction.
• Collaborated with kitchen team to ensure seamless service flow during peak hours.