Summary
Overview
Work History
Education
Skills
Timeline
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Sally Kendall

Topeka

Summary

Experienced with providing individualized support and care to clients with varying needs. Utilizes effective communication and problem-solving skills to address client concerns and enhance their well-being. Track record of building trusting relationships and delivering compassionate care. My background shows me to be a people helper. It doesn't matter the product, be it tools or just me being there. I feel best when I am assisting people getting what they need.

Overview

13
13
years of professional experience

Work History

Rail Crew Driver

RailCrew Xpress
02.2025 - Current
  • Checked vehicle to verify work quality against company expectations.
  • Streamlined route planning, reducing fuel costs and increasing overall efficiency.
  • Exceeded performance targets by consistently delivering high-quality service within tight deadlines.
  • Ensured accurate record-keeping for payroll, incident reports, and maintenance logs to maintain regulatory compliance.

Direct Support Worker

Resource Center For Independent Living
01.2021 - 04.2024
  • Assess client's progress, adjust care as needed to promote ongoing improvement.
  • Assisted client with daily living activities, promoting self-sufficiency and personal growth.
  • Assisted disabled clients to support independence and well-being.
  • Developed strong relationships with clients and their families, fostering a supportive environment for success.
  • Provided crisis intervention and behavioral support, utilizing de-escalation techniques when necessary.
  • Assisted in meal planning and preparation that catered to specific dietary requirements while promoting healthy eating habits.

Home Care Worker

Ellen Kurtz
04.2017 - 02.2021
  • Assisted disabled clients to support independence and well-being.
  • Scheduled and accompanied clients to medical appointments.
  • Contributed to patients' wellbeing by assisting with daily living activities, such as bathing, dressing, and meal preparation.
  • Monitored progress and documented patient health status changes to keep care team updated.

Cashier

Ace Hardware
07.2017 - 09.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Provided flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Customer Service Cashier

Scandinavian Imports Of Topeka
07.2012 - 07.2017
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

Bachelor of Arts - Social Work

Washburn University of Topeka
Topeka, KS

Skills

  • Understanding client needs
  • Patient-centered care
  • Residential cleaning tasks
  • Patient support
  • Safety protocols knowledge

Timeline

Rail Crew Driver

RailCrew Xpress
02.2025 - Current

Direct Support Worker

Resource Center For Independent Living
01.2021 - 04.2024

Cashier

Ace Hardware
07.2017 - 09.2018

Home Care Worker

Ellen Kurtz
04.2017 - 02.2021

Customer Service Cashier

Scandinavian Imports Of Topeka
07.2012 - 07.2017

Bachelor of Arts - Social Work

Washburn University of Topeka

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